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nkgillett
nkgillett
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Problem with Manage link on Creative Cloud Files page

Jul 18, 2012 6:43 AM

When I click the Manage link from https://creative.adobe.com/files it just opens up another Files page. The View link works fine. Is this a known problem at the moment? It was working fine until a couple of days ago. I can still access these pages from links elsewhere, but it was useful at times to just use the links from the Files page.

 

I've tried from all three of my Macs and my iPad and it's the same every time.

 

screenshot.jpg

 

Safari 5.1.7, Mac OS X 10.7.4, Creative Cloud subscription

245 Views   2 Replies   Latest reply: nkgillett, Jul 18, 2012 2:03 PM
 
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  • Kendall Plant
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    1. Kendall Plant,
    Jul 18, 2012 9:04 AM   in reply to nkgillett
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    It seems to be a compatability issue with the Safari browser platform. I'm encountering the same issue using Safari (same version - 5.1.7), but the link works fine using Google Chrome. I'm going to go ahead and submit a bug report regarding the issue, so hopefully this will get cleared up soon.

     

    For now, if you have Chrome (I haven't tested this on Firefox), the Manage link should work fine.

     

    Thanks for posting!

     
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  • nkgillett
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    2. nkgillett,
    Jul 18, 2012 2:03 PM   in reply to Kendall Plant
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    Ok, thanks for that. I'll give Chrome and Firefox a go tomorrow.

     
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