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Joannes Dad
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Print Dialoge box is unusable.

Jul 16, 2012 1:16 AM

Categories: Windows Tags: #printing

Using Win7 64 and Adobe Reader 10.1.3 and can open a pdf to read quite OK but the print dialoge box is unusable, just one big page with a couple of boxes on it, no printing usually.

I have tried both usb and wi fi connection on 2 printers but cannot change printer because there is nothing on the dialogue to use.

Can you help please?

741 Views   8 Replies   Latest reply: Joannes Dad, Jul 31, 2012 5:13 PM
 
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  • Bill@VT
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    1. Bill@VT,
    Jul 16, 2012 2:40 PM   in reply to Joannes Dad
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    Do you get a print menu in other applications other than Acrobat? The print menu is normally a windows menu. You may have to do a repair under the help menu.

     
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  • Joannes Dad
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    2. Joannes Dad,
    Jul 16, 2012 7:40 PM   in reply to Bill@VT
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  • Daniel Flavin
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    3. Daniel Flavin,
    Jul 18, 2012 12:01 PM   in reply to Joannes Dad
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    You reply to Bill@VT's recomendation is blank

     
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  • Joannes Dad
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    4. Joannes Dad,
    Jul 20, 2012 11:46 PM   in reply to Bill@VT
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    Bill@VT,

    I get print menu in all other applications on the desktop and laptop and can print a pdf on the laptop which is running Vista Ultimate 32 but cannot get the menu or print a pdf on the desktop runningWin7 64. It seems as though there is a problem between Win7 64 and Adobe and it has been going for some time now.

    Thank you for your interest,

    Alex

     
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  • Bill@VT
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    5. Bill@VT,
    Jul 21, 2012 6:34 AM   in reply to Joannes Dad
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    You have the current version of Acrobat installed apparently. All I can suggest at this point is for you to run a repair (Help>Repair).

     
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  • Joannes Dad
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    6. Joannes Dad,
    Jul 23, 2012 7:55 PM   in reply to Bill@VT
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    Bill@TV,

    Hi, yes I have the latest Adobe Reader  and I will try the repair to see what happens, I just can't remember whenthis anomallycropped up and at what stage of the upgrading that seems to go on from time to time. Thank you

    Alex

     
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  • Pat Willener
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    7. Pat Willener,
    Jul 27, 2012 10:12 PM   in reply to Joannes Dad
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    Joannes Dad wrote:

     

    It seems as though there is a problem between Win7 64 and Adobe

    Just to let you know that I can print fine on Win7 x64:

    arp3.png

    What and how are you trying to print - a local PDF file in the standalone Reader, or an online document, printing through the browser's print dialog?  Can you post a screenshot how your print dialog panel looks?

     
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  • Joannes Dad
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    8. Joannes Dad,
    Jul 31, 2012 5:13 PM   in reply to Joannes Dad
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    Hi Pat,

    I can print an Adobe Reader file by R clicking and then choosing print
    but if I open the Reader file in Abobe and then try to print, the enclosed is what I get.

    Thank you for your interest.

    Cheers

     

    new-1.jpg Alex

     
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