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klhesse
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I can't open Adobe Reader X

Jul 17, 2012 2:14 PM

I reinstalled Reader, repaired through the control panel and downloaded the update as recommended. and I still can not even open Reader, let alone any files. I can't open files in a browser nor any saved files on my computer. Any suggestions would be welcomed.

 
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  • Currently Being Moderated
    Jul 17, 2012 8:32 PM   in reply to klhesse

    If you are running Windows, try the Acrobat/Reader Cleaner tool:

     

    http://labs.adobe.com/downloads/acrobatcleaner.html

     

    Then re-install.

     
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  • Currently Being Moderated
    Jul 18, 2012 1:42 PM   in reply to klhesse

    Are you saying you cannot open a pdf file using File -> Open menu item in Reader or are you saying when you double-click on the file Reader doesn't open.

     
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  • Currently Being Moderated
    Jul 30, 2012 7:32 AM   in reply to klhesse

    Same issue, Windows XP SP3

    Attempt to Open Adobe Reader (most recent version as of this morning that also worked fine yesterday) AcroRd32.exe shows in task manager for 2 seconds and then disappears

    no events are creted for this, AV is disabled, in fact everything in msconfig but the basic windows settings is disabled.

     
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