My photos are coming out with lines from left to right. I'm useing Adobe Photoshop Element 9. I called my printer company and they went through a lot of testing and came up with it is a software problem. Can you help?
Where are your photos coming from? A scanner? the Web? a camera?
At what point do they have lines on them? On screen? on print?
Are you on Mac or Win?
Does your printer print test pages without banding?
Are you using the most up to date printer driver for the hardware you have?
If only banding while printing,
Can you print the photos from another application and get different results?
You could try resetting the preferences to defaults by using this technique: <http://helpx.adobe.com/photoshop-elements/using/undo-redo-cancel-actio ns.html#restore_default_preferences>
If thios doesn't work, then try to rename the PSE settings folder to something else. The folder is at this link in Windows 7:
Change 10.0 to 10.0(0ld). Also, username = YOUR OWN USERNAME
It is worth a try but if it doesn't work then you can al;ways rename the folder back to 10.0 and so nothing is lost!!
You could also go to the folder 10.0 and see if you can identify something from the name and change just that folder name so that it is reset when you start PSE again.
PLEASE NOTE: YOU SHOULD BE DOING ALL THIS WHILE PSE IS SHUT DOWN COMPLETELY OTHERWISE YOU WILL CORRUPT EVERYTHING.
I am told that reinstalling PSE does not necessarily reset the preferences unless you manually delete the folders as well. This is not an easy thing to do because these are all over the place including in the Windows Registry.
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