Skip navigation
dsharpe@clemson.edu
Currently Being Moderated

Folio issue - not showing in Adobe Viewer iPad 1

Jul 19, 2012 6:22 AM

I have a Folio created at 1024 x 768. It is loaded through the Folio Builder and everything is filled on in the Folio Producer.

 

When I log into the Adobe Viewer on an iPad 1, it does not show up.

 

My Adobe Viewer is up-to-date.

 

The Folio is created for Viewer 20.

 

Our Branded Viewer is updated to Viewer 20.

 

I also have another version uploaded at 2048 x 1536, it shows up in the Adobe Viewer on iPad 3.

 

 

Anyone have any ideas why is will not show on an iPad 1?

 
Replies
  • Currently Being Moderated
    Jul 19, 2012 7:53 AM   in reply to dsharpe@clemson.edu

    Happened in the past to us that folio was messed-up on server - it was possible to see it and modifie in Folio Builder, but didn't shown in Viewer on iPad. I would recomend to create new folio just with one blank page for test, if you will see this folio on iPad 1.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points