Adobe,
I have an Enterprise account where we have to publish a big magazine every week. This of course needs some time to upload to the servers but we are experiencing major problems last week especially Tuesday 5p.m. UTC+2 to 11p.m. and again today (now).
For example it took about 4minutes to upload a 30kb picture for the TOC artikel image. The servers hanged a lot during upload of the articles to Adobe servers and I had to restart publishing process to the live-servers 4 times because there were internal errors.
I am sorry but this problem exists since over one year and I have written more than several times about this. I also had the hope that we'd get special resources with an Enterprise account.
It is a problem if I cannot rely on the servers and have to work additional nightshifts due to server problems. I just want you to know that this affects many people and annoys not only me but many more. And of course it is a problem for the magazine publishers that the magazine is not ready to publish in-time.
So please, do something. I would really appreciate!
Thanks,
-Anselm
