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Folio issue - not showing in Adobe Viewer iPad 1

Jul 19, 2012 6:22 AM

I have a Folio created at 1024 x 768. It is loaded through the Folio Builder and everything is filled on in the Folio Producer.


When I log into the Adobe Viewer on an iPad 1, it does not show up.


My Adobe Viewer is up-to-date.


The Folio is created for Viewer 20.


Our Branded Viewer is updated to Viewer 20.


I also have another version uploaded at 2048 x 1536, it shows up in the Adobe Viewer on iPad 3.



Anyone have any ideas why is will not show on an iPad 1?

  • Currently Being Moderated
    Jul 19, 2012 7:53 AM   in reply to

    Happened in the past to us that folio was messed-up on server - it was possible to see it and modifie in Folio Builder, but didn't shown in Viewer on iPad. I would recomend to create new folio just with one blank page for test, if you will see this folio on iPad 1.

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