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Alternative output

Jul 12, 2012 5:26 AM

Hello Everybody,

 

I am just full of questions today. After receiving a lot of help on the Acrobat Forum, now it's RoboHelp.

I have several requests I do not know if are even possible to accomplish. First, I am using RoboHelp 8. What i was asked for: the online help shall be a webhelp as the application is web-based. But, aside from the usual web help, created with RoboHelp, I will need to create a 'smaller' help that will become pop-ups and tooltips. Basically, I would write the content in different short topics, but the output should look and act like a 'mouseover" popup, or tooltip. Is there any possibility to do that?

Thank you!

 
Replies
  • Currently Being Moderated
    Jul 12, 2012 6:14 AM   in reply to Kocs_Zita

    HI there

     

    What you are describing is often known as "What's This" help. Basically, the user clicked a question mark on the dialog, then clicked the area of interest and up popped a text description of the area of interest in a tooltip.

     

    Unfortunately it fell out of favor a few years back so you don't see many applications that offer it. There used to be some that the Windows operating system offered. Can't find any at the moment to use as an example.

     

    RoboHelp does offer a What's This help tool. Click File > New > What's This Help Project to see it. I'm not sure how effective it is. I only know about its presence. I've never used it to create this type of help.

     

    Cheers... Rick

     

    Helpful and Handy Links

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  • Currently Being Moderated
    Jul 17, 2012 5:40 AM   in reply to Kocs_Zita

    Yeah, something like that would probably totally in the developer's realm to create. Perhaps you could create the verbiage, but I'm not thinking there is anything RoboHelp would do that would help you achieve that sort of help.

     

    For anyone reading this thread today or in the future, here is what "FaceBook Help" looks like:

     

    Click images below for larger view.

     

    tmp1.PNG

     

    tmp2.png

     

    tmp3.png

     

    tmp4.png

     

    Cheers... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

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  • Currently Being Moderated
    Jul 19, 2012 6:30 AM   in reply to Kocs_Zita

    Hi there

     

    Sorry to be sporadic with replies. I'm facilitating a RoboHelp class this week and time is sparse.

     

    Personally, I avoid AIR help for the following reasons.

     

    • The AIR runtime must first be installed on whatever device you are using it on
    • The AIR package containing the help must then be installed
    • It requires a digital certificate in order to work

     

    Note that browser based AIR help doesn't have the same issues.

     

    What you described about wanting help to look and behave like Facebook help would mean a dramatic change to the way RoboHelp creates files. So if that's your real goal, it's all in the developer's realm and not yours. Nothing I can think of to suggest for that.

     

    As far as tablets go, if they are able to present a browser linking to a web site, things *MIGHT* work. You will have to test and see. But if you use FlashHelp or web based AIR help, you are still having Flash player in the picture and iPad and iPhone devices don't *DO* flash. If these devices only use HTML5, you are shot again because WebHelp is presently presented using a frameset and HTML 5 doesn't *DO* framesets.

     

    Cheers... Rick

     
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  • Currently Being Moderated
    Jul 19, 2012 6:43 AM   in reply to Kocs_Zita

    There is a limited skin editor for AIR Help in RH9 - it allows you to take a standard layout and customize the colours and icons on it. However, you can't add or remove any design elements on the layout.

     

    Locally-installed AIR Help does launch in its own screen and can be resized to cover as much or as little of the app that launched it. The digital certificate required can be "made up" by you, but it appears to users as an "unsigned" application - they have to know that your help is ok to be installed on their workstation. I'm not sure of how browser-based AIR Help behaves with the launching/resizing (my guess would be, probably in the same way).

     
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  • Currently Being Moderated
    Jul 20, 2012 5:31 AM   in reply to Kocs_Zita

    Hello again

     

    What you pointed out using the screen capture is what Jeff tried to tell you about version 9. There are a few skins, but all you can really do is choose what is offered as far as layout and modify the colors to a rather limited extent and choose different icons used in the skin. There is no skin editor in the sense that you are able to completely design a skin from the ground up. Sorry.

     

    Just a hint for you. Keep your ear to the ground and watch for some future announcement regarding RoboHelp 10. It may have some features you are looking for. I know your need appears to be immediate and only Adobe knows when RoboHelp 10 will be released, but who knows, it it might just offer you some compelling reasons to upgrade when you see what it contains.

     

    Cheers... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

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    Adobe Certified RoboHelp HTML Training

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  • Currently Being Moderated
    Jul 20, 2012 5:50 AM   in reply to Kocs_Zita

    There are five skins in the gallery and as already indicated you can customise those. What you cannot do is create your own skins from scratch.

     

    Not too sure about ePUB as I have only looked at creating it and not putting it onto a device. I will try and find out more next week.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Jul 20, 2012 5:52 AM   in reply to Kocs_Zita

    ePUB only requires e-book reader software to be installed – most tablets & mobile devices already have it built in. But ePUB is a pretty “flat” format – mostly text, no real actions, limited graphics.

     
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  • Currently Being Moderated
    Jul 20, 2012 6:03 AM   in reply to Jeff_Coatsworth

    ePub is very similar to PDF in that respect, no?

     

    I have to admit that when Adobe announced the ability with version 8 to create ePub I was left scratching my head. I heard things such as it being "revolutionary". And while it was cool that we could easily produce something that runs on mobile devices, I was stymied by the hoopla saying the "big deal" was something called "reflow". And they tried to make me swoon by showing me how if the device changed or the dimensions changed the text "seamlessly reflowed" to accommodate the new dimensions.

     

    And I was still stymied because I saw basic HTML do that every day. So what was the big deal?

     

    Then it finally occurred to me that PDF doesn't behave in the same way. LOL

     

    The takeaway here is that one should never try to impress an old HTML person with reflow capability. It will be totally lost on them!

     

    Cheers all... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

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  • Currently Being Moderated
    Jul 20, 2012 6:18 AM   in reply to Captiv8r

    Well, sort of – PDFs can actually have a bunch of bells & whistles in them that ePUB can’t – stuff like 3D CAD drawings that you can manipulate (on screen of course; on paper they’re still just as flat as ePUB text).

     

    The reflow capability comes from the XML based nature of ePUBs.

     
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  • Currently Being Moderated
    Jul 20, 2012 8:40 AM   in reply to Jeff_Coatsworth

    Jeff_Coatsworth wrote:

     

    ...The reflow capability comes from the XML based nature of ePUBs.

     

    LOL, I really could care less where the reflow capability comes from. For someone that has seen HTML "properly reflow" when the browser is resized, it's laughable to think it's something that would be "knock your socks off" cool, no?

     

    I guess it might be if all you had ever seen was PDF and struggled with trying to read one on a three inch screen.

     

    Meh... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

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