File Not Found Error Message

[Guest]

Folks,

Got some great advice from Captiv8tr the other day on how to link to a pdf without specifying a path and it seemed to work great! I published, put the file in the location and starting getting an error message. I removed the link from the button  as I was testing something else and even though the project does not point to the file anymore I keep getting the same message.

The error is this..... firefox can't find the file at /G:/LL Pres/T.........

If the link isn't there, why is it still looking for the file?

thanks Guys/Gals.

[Captiv8r]

Hi there

When exactly do you see this error present?

When the project loads?

When clicking something in the published files? (If so, what?)

Some other time or event?

There are precisely 2,775,587.238 places that the Captivate could be referencing this file. Knowing what the event is that causes it will help you narrow that possibility considerably!

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks

[Guest]

Thanks Rick.

Currently the project is only four slides. The linked doc was on a button on the 3rd slide. The error does not happen when I go to that slide OR when I click the button that used to have the link.... it happens when I access the fourth slide that literally has nothing but an image. I should mention it happens when I click a button on the first slide that links me to the fourth.

Thanks in advance and also for being so damn speedy.

[Guest]

And are you serious about the 2,775,587.238..... because that's FUNNY!!

[Captiv8r]

LOL, I was only partially serious with the number. Just like 98.3% of all statistics, I made it up on the spot.

The truth is, given how you can link things in Captivate, it really may not be that far off!

What version of Captivate are you using? Are you able to share the project?

If it's version 6, maybe we are seeing a bug we haven't yet seen before.

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks

[Guest]

Rick,

Using 5.5.... and if tell me how I can share for sure.

[Guest]

Hold TIGHT..... think I found the problem.... Kind of embarassing really.

The link WAS in a button I didn't remember putting it in. I swore I had checked em' all.

Love your sense of humour though!

Thanks again, and I apologize for using up your time.

[Captiv8r]

No problem. Happy you sorted it!

Happy Friday.

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks