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Niklon
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System Crash

Jul 12, 2012 2:47 PM

For the last week or so everytime I leave "edit" to go to "organizer" the system crashes. I have made no changes to the system or the computer that I am aware of. Anyone else having this problem and if so, hopefully, you can help me solve it.

 

Sorry, I should have given more info...this is PS10 on an HP Pavalion p-7-1254 running Windows 7.

395 Views   3 Replies   Latest reply: Brett N, Jul 20, 2012 10:16 AM
 
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  • Mummy_Aussie
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    1. Mummy_Aussie,
    Jul 12, 2012 6:26 PM   in reply to Niklon
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    Hi you may need to do a repair install of the PS10 i assume you just insert the disk and click install it should then ask about uninstall or repair as it is already installed.

     
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  • photodrawken
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    2. photodrawken,
    Jul 12, 2012 8:25 PM   in reply to Niklon
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    What are the exact steps you're doing?

     

    What do you mean by "the system crashes"?  What happens, and is there an error message?

     

    Ken

     
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  • Brett N
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    3. Brett N,
    Jul 20, 2012 10:16 AM   in reply to photodrawken
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    System crash usually means that the entire computer shuts down (generally rebooting automatically). Is that the case? Or is just the Elements Editor and/or Organizer crashing?

     
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