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gsmartin55
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Problem installing downloaded CS6

Jul 19, 2012 8:20 PM

Tags: #cs6 #downloaded #no_disks

I just purchased CS6 and downloaded the whole set of programs.  While installing it the program asks me to "Please insert AdobeDesignWebPremium6-EnglishJapan to continue." Since I downloaded the whole program I receveived no disks. Does anyone know what steps I need to take to finish installing this program?  Thanks.

829 Views   4 Replies   Latest reply: Jeff A Wright, Oct 15, 2012 2:44 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Jul 20, 2012 12:39 PM   in reply to gsmartin55
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    The installer seems to be indicating that it is missing access to a required file.  Did you download the install files under your account or how did you obtain the install files?  Have you tried downloading the install files again and then rerunning the installer?

     
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  • Springerguy
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    2. Springerguy,
    Oct 15, 2012 12:28 PM   in reply to gsmartin55
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    I have the same problem and it would appear to be the setup XML file has an issue with the volume but I do not know how to fix it. Could Jeff do something about this? There are at least 4 folks with the same problem posted here. Could you please post a fix as we all do not live in down town LA so the access and speed thing not to mention size limits my reload capability. I have been fapped three days straight trying to complete one download. HELP!!!!

     
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  • Springerguy
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    3. Springerguy,
    Oct 15, 2012 1:29 PM   in reply to Jeff A Wright
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    I do not know if either of these posts will get to you but hope that one of the two will go somewhere that will help

     
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  • Jeff A Wright
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    4. Jeff A Wright,
    Oct 15, 2012 2:44 PM   in reply to Springerguy
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    I am sorry Springerguy are you receiving exactly the same error as the one provided by Gsmartin55?  If so could you please answer the questions I posted to Gsmartin55 in message #1?

     
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