Adobe Community: CS6 CUDA hardware acceleration?

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1. Jim Simon,

Jun 9, 2012 6:13 PM in reply to Ken Fong

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Normally it works just fine with it on. If it isn't for you, some troubleshooting needs to be done.

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2. Ken Fong,

Jun 12, 2012 7:09 AM in reply to Jim Simon

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I've done some more testing. Per a suggestion elsewhere on this forum, i can encode successfully in AME if i drag a project into it; that

same project fails if i queue from premiere pro. is this a known problem?

this works for some formats (eg, flv). but i'm still having problems with wmv. AME says it succeeds but generates no file.

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3. Jim Simon,

Jun 12, 2012 8:20 AM in reply to Ken Fong

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It works fine from PP on my two systems. I'm not aware of any general issues on this front.

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4. Larry Sullivan,

Jun 12, 2012 4:46 PM in reply to Ken Fong

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Ken, the way it's supposed to work is that a Premiere project's GPU setting will be honored when that project is rendered in AME. So if GPU acceleration is turned off for a PPro project, AME shouldn't utilize the GPU when rendering it regardless of how the project is sent to AME.

Are you saying that with GPU acceleration turned off you're still seeing issues when you hit the Queue button from Premiere but not when dragging the project to AME's Queue panel?

Also, is there anything special about the directory where you're exporting your WMV file? Can you choose a different output directory (the Desktop for example) and re-export to see if it shows up? Also, when you click the Output File path link to the missing WMV file do you get an error or does it open the folder but not show you any files?

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5. Ken Fong,

Jun 13, 2012 7:23 AM in reply to Larry Sullivan

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My problem is the opposite. When GPU acceleration is turned off, everything works fine. When it's turned on, I can open AME and then import a sequence and encode successfully.

But with GPU acceleration turned on, i cannot queue in premiere pro to AME and have AME encode; it fails at the beginning (reading XMP) -- i get the bahhing sound. But i can

encode fine if i export from Premiere Pro.

I'm not sure what's going on when i try to encode wmv's in AME. it was failing yesterday but working fine today; i'm trying different settings to see if i can reproduce the faiilures.

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6. Headroadie2004,

Jul 21, 2012 12:43 AM in reply to Ken Fong

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Are you still having problems with AME? I am having the same issue. I've been looking but no one seems to have a answer yet. Could it be a driver issue. I had to roll back my Nvidia driver from 304.42 to 296.10 to get the video to play back in premiere using the MPE, with the later driver it was just displaying a black screen. I can export from Premiere not using the Que and using AME in software only MPE. I would like to take advantage of the CUDA in AME.

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7. Ken Fong,

Jul 21, 2012 6:41 AM in reply to Headroadie2004

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I'm still having the same problem: i can export from Premiere by not using the queue, but using premier to queue in AME fails if i have hardware acceleration turned on. AME works if either 1) i queue to it from premiere with hardware acceleration turned off, or 2) if i open AME directly and import the sequence without opening premiere. i'm reluctant to roll back my video driver, since hardware acceleration is working fine in premiere.

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8. Cornerman 08,

Adobe Media Encoder (AME)

CS6 CUDA hardware acceleration?

Jun 13, 2012 11:19 PM

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