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sbrownfi2
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trial expiration date problems

Jul 21, 2012 9:56 AM

Downloaded Dreamweaver trial and got email same day 7/17/2012.  I used it for a week and was taking the tutorials in preparation for buying it.  I wanted to see how it works first.  All of a sudden yesterday 7/20/2012 I could not log in and the message was that my trial had expired.  I called and the Indian guy said to uninstall and then reinstall, and to call back if I had problems.  I did that, had trouble but finally just now completed the reinstall.  Why am I still getting that message?  I can't buy yet but will be able to before the trial was supposed to run out in mid-August.

319 Views   1 Reply   Latest reply: Jeff A Wright, Jul 24, 2012 10:52 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Jul 24, 2012 10:52 AM   in reply to sbrownfi2
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    Unfortunately there is no way to extend the trial period.  This can some times happen for a variety of reasons including but not limited to the time being changed on the system or running a system optimization program.  I would recommend either trying a trial of the suite or utilize a different computer for the trial.

     
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