Skip navigation
steveblackmore
steveblackmore
Currently Being Moderated

Presenter 8 and Interactions

Jul 20, 2012 2:39 PM

I am attempting to insert an interaction into a Powerpoint slide but there seems to be something wrong.

 

Here is an image of what I am seeing after I click Insert Interaction7-20-2012 4-36-46 PM.jpg

 

I am using Powerpoint 2010 with Presenter 8.  I have run the installation program for the assets that came with eLearning CS6.

 

Has anyone else run into this before?

709 Views   4 Replies   Latest reply: Mukul_Adobe, Jul 31, 2012 4:23 AM
 
Replies
  • Mukul_Adobe
    Currently Being Moderated
    1. Mukul_Adobe,
    Jul 21, 2012 9:08 PM   in reply to steveblackmore
    Report

    Hello,

     

    Can you please check if you have Flash player installed on your machine. If not, kindly install the latest flash player from http://get.adobe.com/flashplayer/

     

    Also please launch PowerPoint and go to Presenter tab. Click on other tabs like "Characters", "Manage quiz", "Publish" before clicking on "Interactions".

     

    Let us know if this solves the issue?

     

    Regards,

    Mukul

     
    |
    Mark as:
  • Mukul_Adobe
    Currently Being Moderated
    2. Mukul_Adobe,
    Jul 26, 2012 1:41 AM   in reply to Mukul_Adobe
    Report

    Hello,

     

    Any updates on this issue? Did it work for you?

     

    Regards,

    Mukul

     
    |
    Mark as:
  • steveblackmore
    Currently Being Moderated
    3. steveblackmore,
    Jul 30, 2012 11:58 AM   in reply to Mukul_Adobe
    Report

    Hi Mukul,

     

    I am still having problems with Presenter 8 within Powerpoint 2010.  These items work fine within Captivate 6 just not within Powerpoint.  See below for more screenshots of what is occurring.  I did install latest Flash player and did follow the steps you outlined above.

     

    Image 1.jpg

     

    Image 2.jpg

    Thanks,

    Steve

     
    |
    Mark as:
  • Mukul_Adobe
    Currently Being Moderated
    4. Mukul_Adobe,
    Jul 31, 2012 4:23 AM   in reply to steveblackmore
    Report

    Hi Steve,

     

    I am Mukul from Adobe Presenter Engineering team. Can we meet over a Connect meeting and discuss this issue. We will help you to solve the problem.

    I have already dropped you an email on your registered email id. Please reply on the same with your suitable time.

     

    Regards,

    Mukul

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points