Adobe Community: choppy sound

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1. John T Smith,

Jul 21, 2012 3:08 PM in reply to frodriguez753

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More information needed for someone to help... click these links and provide the requested information... these questions may, on the surface, be for a different product... but the information you need to supply is the same

-http://forums.adobe.com/message/4200840

-http://forums.adobe.com/thread/416679

And, specific to what you are doing... just what are you doing?

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

What is a CODEC... a Primer http://forums.adobe.com/thread/546811

What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

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Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing

http://forums.adobe.com/thread/592070?tstart=30

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For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

For Mac http://mediainspector.massanti.com/

If you have a red line over the timeline after importing a video and before adding any effects... your project is wrong for your video... read above about codecs

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Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

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Also, H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115

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2. frodriguez753,

Jul 21, 2012 4:43 PM in reply to John T Smith

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Hi John: thanks for your reply, here are more info a) I'm using Premiere elements 9 and updated (9.01) b) I'm using windows 7 home premier c) I'm working in a project edititng some clips in order to have a video, I've used several times without problems but this time I've tried to corrects in several ways without results ( I've reinstalled also premierre elements with the same problem) d) I'm not getting any error message e) As I mentioned before, I'm working in the monitor panel overview, each time I drag a clip from the organizer panel, to the sceneline and click over the play icon, the video looks well but the audio sounds with short cuts on it, "sound good .....faltering .... sound good .... etc" when the audio sounds, it sound well for seconds and then faltering also for miliseconds or 1 second, again the audio sounds well f) I'm working with premiere elements alone and I've never had this problem g) I've never added any thirty party codecs, I'm using premiere elements as it comes with the updated h) I'm workin in a Laptop Toshiba Model L635 with Intel Corei5 i) I searched in order to find similar problems but without results

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3. frodriguez753,

Jul 21, 2012 5:37 PM in reply to frodriguez753

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Hi John: please find attached the files requiered, I hope with this is ok for you if not, let me know http://<C:\Users\Francisco Rodriguez\Desktop\DxDiag.txt> ; http://<C:\Users\Francisco Rodriguez\Desktop\MSINFO32.nfo> ; http://<C:\Users\Francisco Rodriguez\Desktop\System Idle Process.txt>; http://<C:\Users\Francisco Rodriguez\Desktop\PROCESSEXPLORER.docx>; http://<C:\Users\Francisco Rodriguez\Desktop\SPEEDFAN.docx>

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4. John T Smith,

Jul 21, 2012 6:16 PM in reply to frodriguez753

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You keep saying video, but not what KIND of video... use the links I already posted to tell everyone what kind of video, and your project setting

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5. frodriguez753,

Jul 21, 2012 7:01 PM in reply to John T Smith

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Hi John: please find the link in wich you can find the project settings, I took images http://<C:\Users\Francisco Rodriguez\Deskto\projectsettings.docx> ; NTSC-AVCHD- HD 1080i30; The video I wanted is a DVD, regards

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6. nealeh,

Jul 22, 2012 1:01 AM in reply to frodriguez753

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Those links seem to be directed at your intrernal hard drive. Add pictures using the camera icon in the forum toolbar.

Cheers,
--
Neale
Insanity is hereditary, you get it from your children

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7. John T Smith,

Jul 22, 2012 7:56 AM in reply to frodriguez753

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Use the instructions I posted back in link 592070 in reply #1 to post a screen shot

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8. frodriguez753,

Jul 22, 2012 4:09 PM in reply to John T Smith

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Hi Nealeh/John: please find below the screenshots you required, if something more is required, please let me know in order to provide what you need. Please also note, that each screenshoot has the name of the content Up to the left of each image as their name