Adobe Community: Why is the filter gallery not working?

Currently Being Moderated

1. c.pfaffenbichler,

Jul 19, 2012 3:06 AM in reply to ortarb

Report

Your OS got a name?

Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

What trouble-shooting steps other than trashing the prefs have you taken so far?

|

Mark as:

Currently Being Moderated

2. ortarb,

Jul 19, 2012 3:48 AM in reply to c.pfaffenbichler

Report

I work on Mac OS X.

Thanks for the tip with turning off the graphic processor but this didn't helped ;-( you have other ideas what to do? I only tried this and renew the preferences so far....

|

Mark as:

Currently Being Moderated

3. charles badland,

Jul 19, 2012 4:02 AM in reply to ortarb

Report

I work on Mac OS X.

Cheetah?

Can you be more specific (like 10.6.8)

and other specs from your setup too.

|

Mark as:

Currently Being Moderated

4. ortarb,

Jul 19, 2012 4:32 AM in reply to charles badland

Report

OS X 10.7.4 and working on a Mac Pro:

And of course the CS6 Design Premium is up-to-date.

|

Mark as:

Currently Being Moderated

5. c.pfaffenbichler,

Jul 19, 2012 4:38 AM in reply to ortarb

Report

Are the afflicted files 8bit and rgb?

Boilerplate-text:

System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.

http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html

Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)

http://kb2.adobe.com/cps/843/cpsid_84363.html

If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

|

Mark as:

4,725 posts
Jan 11, 2006

Currently Being Moderated

6. PECourtejoie,

Jul 21, 2012 6:53 AM in reply to ortarb

Report

Hello.Could you paste the contents of help>System info... ?

That way, we'll know more about your graphic card setup, your third party plug-ins, etc.

Did it always do that, or did it happen after a change was made on your machine?

Is it the case on every image, on every filter from FG?

Is it set to list all the names in the older categories, or in filter Gallery only?

|

Mark as:

Currently Being Moderated

7. ortarb,

Jul 22, 2012 4:01 AM in reply to c.pfaffenbichler

Report

I tried all the things you mentioned, but the problem is still not solved, even after a new installation of the full program! I use for the fonts the fontexplorer program and I don't have any 3rd party plugin-ins installed.

|

Mark as:

Currently Being Moderated

8. ortarb,

Jul 22, 2012 4:02 AM in reply to PECourtejoie

Report

here is the system info, unfortunately it's in german ;-(

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

Betriebssystem: Mac OS 10.7.4

Systemarchitektur: Intel CPU-Familie:6, Modell:15, Stepping:6mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3

Physischer Prozessor: 4

Prozessor-Taktfrequenz: 3000 MHz

Eingebauter Speicher: 15360 MB

Freier Speicher: 10116 MB

Für Photoshop verfügbarer Arbeitsspeicher: 14730 MB

Von Photoshop verwendeter Arbeitsspeicher: 70 %

Bildkachelgröße: 1024 KB

Bildcache: 4

Mit OpenGL zeichnen: Aktiviert.

OpenGL-Zeichnungsmodus: Erweitert

OpenGL – normalen Modus zulassen: Wahr.

OpenGL – erweiterten Modus zulassen: Wahr.

OpenGL – alte GPUs zulassen: Nicht erkannt.

OpenGL-Version: 2.1 NVIDIA-7.18.18

OpenCL Version: 1.1 (Apr 9 2012 19:41:45)

Grafikkarten-Hersteller: NVIDIA Corporation

Grafikkarten-Renderer: NVIDIA GeForce 8800 GT OpenGL Engine

Anzeige: 1

Hauptanzeige

Anzeigetiefe:= 32

Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1024, rechts: 1600

Videorenderer-ID: 16918024

Grafikkartenspeicher: 487 MB

Video-Rechteck Strukturgröße: 8192

Seriennummer: 90149113376345365163

Anwendungsordner: Roman Bratschis HD:Applications:Adobe Photoshop CS6:

Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert

Arbeitsvolume(s):

Start, 148.2 GB, 14.0 GB frei

Ordner für erforderliche Zusatzmodule: Roman Bratschis HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:

Primärer Zusatzmodul-Ordner: Roman Bratschis HD:Applications:Adobe Photoshop CS6:Plug-ins:

Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet

Installierte Komponenten

adbeape.framework adbeape 3.3.8.19346 66.1025012

AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082

adobe_caps.framework adobe_caps 6.0.29.0 1.276181

AdobeACE.framework AdobeACE 2.19.18.19243 66.492997

AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830

AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830

AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997

AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997

AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997

AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120201

AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082

AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923

AdobeLinguistic.framework 17206

AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174

AdobeOwl.framework AdobeOwl 4.0.93 66.496052

AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471

AdobePDFSettings.framework AdobePDFSettings 1.4

AdobePIP.framework AdobePIP 6.0.0.1654

AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082

AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"

AdobeXMP.framework AdobeXMPCore 66.145661 66.145661

AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661

AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661

ahclient.framework ahclient 1.7.0.56

aif_core.framework AdobeAIF 3.0.00 62.490293

aif_ocl.framework AdobeAIF 3.0.00 62.490293

aif_ogl.framework AdobeAIF 3.0.00 62.490293

AlignmentLib.framework xcode 1.0.0.1

amtlib.framework amtlib 6.0.0.75

boost_date_time.framework boost_date_time 6.0.0.0

boost_signals.framework boost_signals 6.0.0.0

boost_system.framework boost_system 6.0.0.0

boost_threads.framework boost_threads 6.0.0.0

Cg.framework NVIDIA Cg

CIT.framework CIT 2.0.5.19287 145486

data_flow.framework AdobeAIF 3.0.00 62.490293

dvaaudiodevice.framework dvaaudiodevice 6.0.0.0

dvacore.framework dvacore 6.0.0.0

dvamarshal.framework dvamarshal 6.0.0.0

dvamediatypes.framework dvamediatypes 6.0.0.0

dvaplayer.framework dvaplayer 6.0.0.0

dvatransport.framework dvatransport 6.0.0.0

dvaunittesting.framework dvaunittesting 6.0.0.0

dynamiclink.framework dynamiclink 6.0.0.0

FileInfo.framework FileInfo 66.145433 66.145433

filter_graph.framework AdobeAIF 3.0.00 62.490293

hydra_filters.framework AdobeAIF 3.0.00 62.490293

ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"

ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"

image_compiler.framework AdobeAIF 3.0.00 62.490293

image_flow.framework AdobeAIF 3.0.00 62.490293

image_runtime.framework AdobeAIF 3.0.00 62.490293

LogSession.framework LogSession 2.1.2.1652

mediacoreif.framework mediacoreif 6.0.0.0

PlugPlug.framework PlugPlug 3.0.0.383

UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"

wrservices.framework

Erforderliche Zusatzmodule:

Mit Wasserzeichen versehen KEINE VERSION - aus Datei “DigiSign.plugin”

Wasserzeichen anzeigen KEINE VERSION - aus Datei “DigiRead.plugin”

Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE

Nicht geladene Plug-Ins: KEINE

Blitz:

Mini Bridge

Kuler

Installierte TWAIN-Geräte: OHNE

|

Mark as:

Currently Being Moderated

9. Vrijlansier,

Oct 12, 2012 9:00 AM in reply to ortarb

Report

Same kind of problem here with PS CS5 and OSX Lion. Get an annoying "Operation could not be completed" error dialog by activating the Filter Gallery. Reinstalled the app twice, without succes. I'm using an ATI HD 4870 graphics card in my MacPro 1,1.

I guess I finally fixed it by activating the ROOT user, as described here: http://support.apple.com/kb/ht1528 and deleting a file called "com.apple.coreservices.appleid.authentication.plist" as described here: https://discussions.apple.com/thread/3985441?start=0&tstart=0 and reinstalling the wacom driver file: "Wacom Tablet.kext" which is located in System>Library>Extensions. Don't know which one did it, but so far it seems to be solved.. fingers crossed!

|

Mark as:

Currently Being Moderated

10. msamadmin,

Jan 15, 2013 7:18 AM in reply to ortarb

Report

Hi, i have had the same problem, and i figured out that i need a active "Arial" font to work with the filter gallery.

Hope that work for you.

|

Mark as:

Photoshop General Discussion

Why is the filter gallery not working?

Jul 19, 2012 2:45 AM

More Like This

Bookmarked By (0)

Answers + Points = Status