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Keith_Tharp
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Lost original serial number since last install of upgrade

Jul 22, 2012 5:32 AM

I have been using LR since v2 and buying upgrades since. I upgraded to LR4 months ago. Since then my original LR2 disk has been discarded. I recently wiped my hard drive and now have an issue when re-installing LR4, since it is an upgrade serial number it is requesting the original serial number. do I have any options here?

347 Views   1 Reply   Latest reply: DdeGannes, Jul 22, 2012 5:36 AM
 
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  • DdeGannes
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    1. DdeGannes,
    Jul 22, 2012 5:36 AM   in reply to Keith_Tharp
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    If you regestered your product with Adobe  it should be available in your account with them. Also if you purchased the LR 3 version that serial number shouId be sufficient.

     
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