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Delivery Receipts

Jul 20, 2012 8:59 AM

Categories: Question / Need Help

We have the basic SendNow Subscription. I keep getting delivery receipts for a file I sent. As of now I have gotten 7 delivery receipts for a file I sent. Any thoughts on why this is happening?

685 Views   2 Replies   Latest reply: SP Repeat MN, Jul 23, 2012 5:04 AM
 
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  • bob.treitman
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    1. bob.treitman,
    Jul 20, 2012 9:19 AM   in reply to SP Repeat MN
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    Did you uncheck  "Get delivery receipts" box before sending?

     

    2012-07-20_1210.png

     

    If you want to suppress Delivery Notifications for a file you already sent, select that file in the Sent Files tab, then click the Details icon (eye) on the far left.

    You'll see an option to toggle on/off the delivery notifications:

    2012-07-20_1216.png

    Hope this helps.

     
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  • SP Repeat MN
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    2. SP Repeat MN,
    Jul 23, 2012 5:04 AM   in reply to bob.treitman
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    I will do that. Thank you.

     
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