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JustinSlabbert
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Why Wont Dreamweaver CS6 log in to Business Catalyst?

Jun 25, 2012 2:28 AM

Categories: Getting Started, Using Business Catalyst

Hi there,

 

I have been trying over and over again to get Dreamweaver CS6 to log in to Business Catalyst but it keeps going in a loop and asking me again for my login details without ever allowing me to import or create a site. I have tried installing the old extension that worked perfectly and it still does not work.

 

I have now tried it on my MAC and that works, but I need it to work on my PC specifically.

1664 Views   9 Replies   Latest reply: KenGrey, Oct 22, 2012 9:28 AM
 
Replies
  • Brad Lawryk
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    1. Brad Lawryk,
    Jul 23, 2012 11:34 AM   in reply to JustinSlabbert
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    If you are using CS6, you need to uninstall the BC extension. The extension does not work in CS6, nor is it needed. CS6 has the extension and integration built in.

     
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  • drwoodhall
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    2. drwoodhall,
    Jul 23, 2012 2:33 PM   in reply to Brad Lawryk
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    Is there a way to use both 5.5 and 6?  Dumb question, sinc I haven't even tried yet, BUT . .. if the BC extension is built in, how do we uninstall it (assuming we're talking about 6)?

     
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  • Brad Lawryk
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    3. Brad Lawryk,
    Jul 23, 2012 2:37 PM   in reply to drwoodhall
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    Yes, you can use both. Uninstall the extension from both CS6 and CS5.5 .... then install it using the extension manager from CS5.5.

     

    Just clicking on the .mxp file will want to install it on CS6 by default. There fore you must open the CS5.5 extension manager and install from there.

     
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  • JustinSlabbert
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    4. JustinSlabbert,
    Jul 24, 2012 10:06 AM   in reply to Brad Lawryk
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    Hi Brad,

     

    I have uninstalled the extension and I have even uninstalled Dreamweaver and reinstalled it. However, when I try to bring in my Business Catalyst sites, it keeps just asking me over and over for my login details

     
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  • Brad Lawryk
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    5. Brad Lawryk,
    Jul 24, 2012 10:13 AM   in reply to JustinSlabbert
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    Are you logging in with your Adobe ID? (Usually the same one you used to install Dreamweaver)

     
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  • JustinSlabbert
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    6. JustinSlabbert,
    Jul 24, 2012 10:35 PM   in reply to Brad Lawryk
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    Yes, I have been logging in with the exact ID and password and I have checked as well and this ID is also registered as a partner in my partner portal.

     
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  • clintmr2
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    7. clintmr2,
    Oct 4, 2012 7:38 AM   in reply to JustinSlabbert
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    I'm having this same issue. Was this ever resolved?

     
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  • JustinSlabbert
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    8. JustinSlabbert,
    Oct 6, 2012 2:20 PM   in reply to clintmr2
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    Nope, not yet, still hoping for a response though

     
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  • KenGrey
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    9. KenGrey,
    Oct 22, 2012 9:28 AM   in reply to JustinSlabbert
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    I have the same problem.  Pain in the ***.

     
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