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AMD 12.6 drivers. Working with CS6 Yet?

Jul 23, 2012 10:15 AM

Hi;

 

  Are the AMD 12.6 'official WHQL' drivers supposed to be 'fixed' and working with Photoshop CS6?

 

   I immediately had trouble with the 'Graphics Acceleration" when I got Photoshop CS6 (on my HD 5870 video card). Using the AMD 12.4 drivers, things like the liquefy filter were horribly slow.

 

  I dropped back to 12.2 and things improved.

 

  I saw that some people seemed to be having better luck with the 12.6 beta. So, I just updated my video drivers to the final non-beta WHQL 12.6 drivers.

 

  Sadly, the Liquefy performance is still terrible (extremely laggy). Disabling Graphics Acceleration has way faster performance.

 

  Is this par for the course, or are others having any better luck?

 

  Thanks;

 
Replies
  • Noel Carboni
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    Jul 23, 2012 11:00 AM   in reply to Greg Bohn

    I have a 5670 card with Windows 7 x64, and I had good luck with 12.2 myself.

     

    When Catalyst 12.6 was released on the AMD site I upgraded, and so far 12.6 seems to be working as well for me as 12.2 did.  I don't have the problems you describe.

     

    -Noel

     
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    Jul 23, 2012 12:08 PM   in reply to Greg Bohn

    Perhaps you have remnants of old driver.  What GPU driver version does it list when you click Help/system info in PS?

     
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    Jul 23, 2012 4:01 PM   in reply to Greg Bohn

    >>> Liquify crashed on 5/21/2012 at 9:56:58 PM (Evaluating GPU Capabilities)

    >>> The GPU Sniffer crashed on 7/5/2012 at 3:07:11 PM

     

    Your driver has a crashing bug.

    You probably need to contact AMD and work with them to get details so they can fix the bug.

     
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  • Noel Carboni
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    Jul 23, 2012 4:23 PM   in reply to Greg Bohn

    The problem may be with specific GPUs and not others...  Or it could be with the specific images and operations you're attempting.  I've seen no crashes like that.  Same driver version, apparently:

     

    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

    Operating System: Windows 7 64-bit

    Version: 6.1 Service Pack 1

    System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

    Physical processor count: 8

    Processor speed: 3158 MHz

    Built-in memory: 16382 MB

    Free memory: 13370 MB

    Memory available to Photoshop: 14752 MB

    Memory used by Photoshop: 91 %

    Image tile size: 128K

    Image cache levels: 4

    OpenGL Drawing: Enabled.

    OpenGL Drawing Mode: Advanced

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    OpenGL Allow Old GPUs: Not Detected.

    Video Card Vendor: ATI Technologies Inc.

    Video Card Renderer: ATI Radeon HD 5670

    Display: 2

    Display Bounds:=  top: 0, left: 1600, bottom: 1200, right: 3200

    Display: 1

    Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1600

    Video Card Number: 2

    Video Card: ATI Radeon HD 5670

    OpenCL Unavailable

    Driver Version: 8.980.0.0

    Driver Date: 20120611000000.000000-000

    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,ati umd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdv a,atiumd6a.cap,atitmm64.dll

    Video Mode: 1600 x 1200 x 4294967296 colors

    Video Card Caption: ATI Radeon HD 5670

    Video Card Memory: 1024 MB

    Video Rect Texture Size: 16384

    Video Card Number: 1

    Video Card: Radmin Mirror Driver V3

    OpenCL Unavailable

    Driver Version: 3.1.0.0

    Driver Date: 20070808000000.000000-000

    Video Card Driver:

    Video Mode: 1600 x 1200 x 4294967296 colors

    Video Card Caption: Radmin Mirror Driver V3

    Video Card Memory: 1024 MB

    Video Rect Texture Size: 16384

    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

    Temporary file path: C:\TEMP\

    Photoshop scratch has async I/O enabled

    Scratch volume(s):

      C:\, 1.75T, 1001.5G free

    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

    Additional Plug-ins folder: C:\DEV\ProDigital\trunk\plugins\Output\Win\LastBuild\x64\

     

     

    -Noel

     
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  • Noel Carboni
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    Jul 23, 2012 5:01 PM   in reply to Greg Bohn

    From what I can see, Liquify relies on shader programming in the GPU.

     

    Try Edit - Preferences - Performance, [Advanced Settings...] and changing the mode to one of the lower modes, e.g., Normal or Basic.

     

    -Noel

     
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  • Noel Carboni
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    Jul 23, 2012 6:18 PM   in reply to Greg Bohn

    Just to be sure, did you close and restart Photoshop after making the change to Basic or Normal?

     

    FYI, I think I jinxed myself by earlier saying things were working pretty well for me...  I had a Photoshop crash while using the Filter - Render - Lighting Effects filter a little while ago.

     

    -Noel

     
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    Jul 24, 2012 1:36 AM   in reply to Greg Bohn

    Hi Greg,

     

    I have a 5870 card with Windows 7 x64, and the interaction performance for the GPU accelerated Liquify is working well with 12.6 Beta drivers. I need to update them to the official 12.6 release and give it a try again tomorrow.

     

    I'll also check with the developer to see if there's some other file that needs to be removed; I don't recall any dependency but you're still getting the older GPU Sniffer data in the system log and it would be nice to clear that.

     

    regards,

    steve

     
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  • Noel Carboni
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    Jul 24, 2012 11:36 AM   in reply to Greg Bohn

    Very interesting observation, Greg.  I can't imagine what the CCC has to do with ongoing stability.  I wonder if there could be intermittency here also affecting the results.

     

    For what it's worth, I have the CCC installed and (outside the crash I reported with toggling the [  ] Preview option) the Liquify function seems to work fine.

     

    -Noel

     
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  • Noel Carboni
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    Jul 25, 2012 1:18 PM   in reply to Greg Bohn

    Thanks for following-up, Greg.

     

    It's well known that display drivers don't always clean up properly during uninstalls.  I myself saw that the ATI driver set doesn't properly remove its OpenCL support, though I had always assumed that an UPgrade (to a newer version) would likely overwrite older files.

     

    Others have mentioned using a tool called Driver Sweeper, though I have never tried it.  A tool I HAVE used is AutoRuns, which can help find remnants of software still starting that shouldn't.

     

    And absolutely, emphatically YES!!!  A backup is always a good thing to have.  My system makes System Image backups every night.  I hope that people read your comment and at least someone starts making backups as a result.

     

    -Noel

     
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