Chris,
Yes! the new user account did fix the issue, it compiles and runs air fine! My old account is the original administrator account which was the only user. The new account is also set as administrator.
No other tricks were needed after this.
Do you think there is a user-related service or setting somewhere that can be toggled to get this working on the original account? Thanks for your help.
bmilesp wrote:
Do you think there is a user-related service or setting somewhere that can be toggled to get this working on the original account? Thanks for your help.
This is what we're trying to determine now. Would you mind generating a crash log and sending it to me (ccampbel@adobe.com). While the stack trace has been less than helpful in previous logs, we're trying to find common modules that might be loaded across logs from different users.
In addition, could you try temporarily removing the following folder on the account that crashes? I'm trying to locate per account settings that might be causing a conflict. Make sure not to delete this folder and if it doesn't make a difference, just move it back into place. If it does help, please zip it up and send it my way.
C:\Users\UserName\AppData\Roaming\Macromedia
Thanks,
Chris
Thanks For Helping Chris, I've managed to, unexpectedly, resolved the issue!
I had been switched back to sdk 4.5.1 for a few days, and during that time (yesterday, the 10th) i ran Help -> Software Updates... and two updates were installed. I can't remember which updates they were, but i upgraded Flash Builder to 4.6 last week on the 4th, so any new updates available between that time and now are the ones, i guess.
I reloaded the 4.6 SDK on the project so that i could generate you a crash report. I had to update my *-app.xml to 3.1 as expected. But alas, when i tried to debug the project, it ran! I'm pretty sure the updates fixed the issue since i can't think of anything else that would've been significant.
Anyway, I hope that information helps.
Thanks for the update.
Does anyone effected have a mm.cfg file in their user folder? If so, could you send it my way (ccampbel@adobe.com)?
Thanks,
Chris
I am using the latest OSX Lion (10.7.3) and Flashbuilder 4.6. I was having the same problem. Each time I terminated my development version of my AIR app, ADL would crash. Per Demlurge's comment above, I reset all the energy saving preferences and -- the problem appears to have been corrected.
I then reset the energy saving features to "default" and the ADL crashes have yet to re-occur.
Brilliant! I also wonder why these two things should be related... Thx Demlurge for sharing this w/ the community!!
Howard
Unfortunately, my bad. Problem has returned. It is intermittent enough that the problem appeared to be corrected -- but was not. I am experiencing the issue on both my Macbook Pro and iMac. Uninstalling and reinstalling FB did not help. This problem is recent and is likely related to latest updates to FB or OSX. I've sent problem reports to Apple.
everytime i run a application,an error shows up saying "macromedia flash player 7.0 r14 has stopped working"*
| Problem Event Name: | APPCRASH |
| Application Name: | iw5spmgr.exe |
| Application Version: | 70.0.120.0 |
| Application Timestamp: | 437c6389 |
| Fault Module Name: | iw5spmgr.exe |
| Fault Module Version: | 70.0.120.0 |
| Fault Module Timestamp: | 437c6389 |
| Exception Code: | c0000005 |
| Exception Offset: | 000293bc |
| OS Version: | 6.1.7600.2.0.0.256.1 |
| Locale ID: | 1081 |
| Additional Information 1: | 0a9e |
| Additional Information 2: | 0a9e372d3b4ad19135b953a78882e789 |
| Additional Information 3: | 0a9e |
| Additional Information 4: | 0a9e372d3b4ad19135b953a78882e789 |
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
pls pls pls help me out
verytime i run a application,an error shows up saying "macromedia flash player 7.0 r14 has stopped working"*
| Problem Event Name: | APPCRASH |
| Application Name: | iw5spmgr.exe |
| Application Version: | 70.0.120.0 |
| Application Timestamp: | 437c6389 |
| Fault Module Name: | iw5spmgr.exe |
| Fault Module Version: | 70.0.120.0 |
| Fault Module Timestamp: | 437c6389 |
| Exception Code: | c0000005 |
| Exception Offset: | 000293bc |
| OS Version: | 6.1.7600.2.0.0.256.1 |
| Locale ID: | 1081 |
| Additional Information 1: | 0a9e |
| Additional Information 2: | 0a9e372d3b4ad19135b953a78882e789 |
| Additional Information 3: | 0a9e |
| Additional Information 4: | 0a9e372d3b4ad19135b953a78882e789 |
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
pls pls pls help me out
Could you create a new bug report at bugbase.adobe.com with the steps your taking, a sample AIR project, and a crash report? Please let me know the bug number and I'll investigate further.
Thanks,
Chris
I ran into this problem today, using Flash Builder 4.6 with the 3.6 SDK (AIR 1.5.x -- whatever ships w/the 3.6 SDK) on Mac OS 10.6.8.
The problem I ran into was that that ADL would hang when debugging my application. I narrowed it down to a call to PopupManager.addPopup(). If I merely ran the same app in Flash Builder (not debugging it) it did not crash. The problems started yesterday. Two related things changed in my enviornment: last week I let the Adobe Updater install an update to Flash Builder, and yesterday, I installed and ran another AIR app which prompted me to update the AIR runtime on my Mac.
Not sure what the cause was. However, after reading this thread, I located the CRLCache directory on Mac OS and renamed it. Problem solved (fingers crossed). In case it helps another Mac user, the directory was located here:
~/Library/Application Support/Adobe/AIR/CRLCache
EDIT: This actually only seems to have been a temporary fix, the problem has reappeared
I double checked that CRLCache directory, it has not been recreated.
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