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Illustrator CS4 won't open any files since installing CS6

Jul 23, 2012 5:27 PM

Tags: #cs4 #illustrator #files #cs6 #illustrator_crashes

Every since I installed CS6, whenever I try to open files in Illustrator (all files, not just the new downsaved from CS6 files), the program goes into "Not Responding" and I can't do anything until I crash out. It also will not let me create new files.


I've tried deleting my Adobe Illustrator CS4 Settings folder as I saw suggested in another discussion, but it did not help.


Since my CS6 trial is ending soon and I'm not sure about upgrading yet, I really need my CS4 to be functional.


I'm running WIndows Vista 64 bit. Never had any problems with Illustrator before this.


Any suggestions?

  • Currently Being Moderated
    Jul 23, 2012 11:04 PM   in reply to springdesigners

    Reinstall your CS4 version. The CS6 stuff probably rewired some shared components and CS4 can't deal with teh newer versions. The Creative Suite Cleaner Tool is your friend.



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