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says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

Jul 23, 2012 1:08 PM

Tags: ##invalidserial

says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

 
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  • Currently Being Moderated
    Jul 24, 2012 1:49 AM   in reply to nadia nhj

    I think that you'll need to get in touch with support to sort this out.

    But you could check your order to see if you ordered and upgrade or a new purchase. The serial numbers for upgrade are different, and require the earlier version on your computer ( or its serial number instead).

     

    If you've oredered an upgrade, check that you're entering the correct serial number. You'll probably be prompted to enter both: once for qualifying product and once for the new upgrade.

    Let us know if this was the issue. If not, I suggest that you get in touch with Adobe Support.

     
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    Jul 24, 2012 4:11 AM   in reply to nadia nhj

    In case you want it, you can order a language swap to English. The details are here: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platfo rm-language-swap.html..

     
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