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Why is the mainscreen/stage moving all over?

Jul 20, 2012 12:26 PM

Hello All, it's me Mr. Whinie again with yet anouther "problem"

 

CP6 Mac when I duplicate an item or save, the "stage" moves to a different part of the open window, many times leaving only a small bit visible and forcing me to reposition it to see the whole screen. WHY?

 

Now for those of you that have messaged me because I'm "whining too much", I have used Adobe products since 1990 and have used numerous versions of all of their programs including Director and Flash and have been a giving comminuty member helping others for pretty much all of those years.

 

If you look at my posts the things that I am "whining" about are simple things that should have, IMHO, NEVER made it to a release state. The Groups, constantly expanding in the timeline, the multiple levels of "backgrounds", the seemingly extreme lack of Javascript documentation or even debugging, the inconsistant interface with other Adobe products and now the stage moving all over the place are simply things that should have been addressed.

 

I have no problem paying for software, but with the new advent of "cheap" software available, when a company like Adobe charges a premium for software, then IMHO it should be EXTREMELY well tested and documented. They should also allow the purchase of a pervious version for at least 6mo. until all the kinks of the new release are worked out by those that want to fight with the newest release.

 

Any insight on how I can stop the above would be welcome.

 

Thanx,

 

Greg

 
Replies
  • Currently Being Moderated
    Jul 20, 2012 1:25 PM   in reply to alkemist

    I find it odd that 3/4 of your post is about your whining...not sure we needed all that to help but......anyway: Is there any chance you are using a Magic Mouse (Apple)? That's what I use and it causes all kinds of funky stage and other movements on the screen. The same thing happens in InDesign. It's the only 2 programs that I use that it doesn't work well with but I love the mouse so I put up with the pains of using it in Captivate.

     
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    Jul 24, 2012 2:59 AM   in reply to alkemist

    Hi,

     

    Can you send us the sceenshot of the issues and project where issues is reproducible.

     

    Mail to mathkyar@adobe.com

     

    Thanks.

     
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  • Currently Being Moderated
    Jul 24, 2012 3:58 AM   in reply to alkemist

    Hello,

     

    I have the same issue and it is caused by the touchpad on my Lenovo Thinkpad laptop. If you touch it by accident, everything moves off screen. My workaround to get it back is the shortcut key CTRL-0 (Best Fit) or CTRL-1 (100%) if the view percentage was already set to Best Fit.

     

    Lilybiri

     
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    Jul 24, 2012 4:50 AM   in reply to Lilybiri

    Lieve, do you also use an external mouse? If so, you may want to consider trying to configure the laptop so that the touchpad is disabled when the mouse is present. Many laptops will allow you to do that.

     

    Cheers... Rick

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
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    Jul 24, 2012 5:02 AM   in reply to Captiv8r

    Hi Rick,

     

    The issue is that the only way to change font size in the Interactions is by using the scrollbar of that touchpad, neither typing nor using th mouse wheel is functional for me, not even when I disable the touchpad. That the moving screen is due to the touchpad, has been told by the Adobe devs, but I'm not so sure about it.

     

    Lieve

     
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