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jacotsu
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finding adobe premiere license which came with the envy 17

Jul 20, 2012 8:40 AM

Tags: #envy #17

Hi all, i've recently bought an envy 3D 17 which came with PSElemnts9 and Adobe Premiere Elements 9. i've upgraded the hdd to anssd for perfomance issues. I would like to reinstall these softwares but i can't find the licenses i only have their setup. i still have the originary hard disk where the are correctly installed but i don't like opening my laptop because it may broke and this is still under warranty. So is there a way where can I find my license witouth mounting the hdd, copying installation directiories to an usb pen the remounting the ssd and copying the directories?
Regards.

748 Views   9 Replies   Latest reply: jacotsu, Jul 24, 2012 8:08 AM
 
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  • John T Smith
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    1. John T Smith,
    Jul 20, 2012 9:11 AM   in reply to jacotsu
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    You will not be able to find the license key on your old hard drive... the license key is "altered/encrypted" during install so someone who "walks by" may not find the license key

     

    You will need to look for the license key on a sticker on the back of the disc case, or somewhere else provided with the computer

     

    IF you registered the software with Adobe, you may go to your account at Adobe (start with the big red A at the top left) to view your information

     
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  • jacotsu
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    2. jacotsu,
    Jul 21, 2012 5:36 AM   in reply to John T Smith
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    i've just checked the box, the manuals and the stickies on the back of the laptop and i found nothing. could you tell me what's the name of the license file/files? so i'll have to copy only those instead of the entire directory.

     
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  • Steve Grisetti
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    3. Steve Grisetti,
    Jul 21, 2012 8:16 AM   in reply to jacotsu
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    That would bootlegging way too easy, Jacotsu! Fortunately, it doesn't work that way.

     

    The serial number is on the back of the plastic case that the discs are packed in.

     

    If you don't have that, you'll most likely need to purchase a new one.

     
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  • John T Smith
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    4. John T Smith,
    Jul 21, 2012 8:50 AM   in reply to jacotsu
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    The serial number sticker for v7 is 6 groups of 4 numbers, separate by the dash - mark

     

    If you don't have the v9 sticker, I agree with Steve... you will need to buy v10 (v9 is no longer sold)

     
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  • nealeh
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    5. nealeh,
    Jul 21, 2012 1:51 PM   in reply to jacotsu
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    If you go the route of booting from your original hard disk the free Belarc Advisor - Free Personal PC Audit  will show you your registration key. Then uninstall and deactivate PRE. You should then be able to reinstall to your SSD and use that registration key.

     

    Of course it may be that as an OEM version you may not be able to reinstall in which case, as mentioned above, you would need to purchase a new version.

     

    Cheers,
    --
    Neale
    Insanity is hereditary, you get it from your children

     
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  • jacotsu
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    6. jacotsu,
    Jul 23, 2012 10:25 AM   in reply to jacotsu
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    thanks for the help, ill try by copying instal directory and REGEDIT values.
    regards

     
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  • jacotsu
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    7. jacotsu,
    Jul 24, 2012 7:49 AM   in reply to jacotsu
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    PROBLEM SOLVED.
    i'll explain how i did it so other users will get out of this annoying trouble in a fast way.
    this works with HP OEM i don't know how other brands OEM works so don't ask i can't give you a correct answer about other brands.
    let's start, you'll need:
    hp recovery manager (if you have deleted it you can google it's download),

    SWsetup folder in you HDD/SSD (if you have deleted it you can retrieve the package softwares from the recovery partition. you don't have a recovery partition? i think you made recovery disks before you deleted it if you don't well you're screwed, you'll have to order the disks from hp and they are pretty expensive).

    - now open hp recovery manager (start > search > hp recovery manager)

    - click on reinstall drivers and softwares (software could be applications, apps etc. i'm not sure i'm translating from the italian versione).

    - select the drivers/softwares you want to reinstall

    - click on install

    - wait for it to finish

    - reboot your pc.

    and it's done you have reinstalled your OEM softwares.

    hope this helps, REGARDS

     
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  • Bill Hunt
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    8. Bill Hunt,
    Jul 24, 2012 7:54 AM   in reply to jacotsu
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    First, glad that the problem was solved.

     

    Next, thank you for taking the time to outline the steps required for recovery of HP OEM software. That WILL be helpful for others in the same situation.

     

    As more users (and especially the "regulars" here) use the download, or physical media versions of PrE, most have no experience recovering the OEM versions. Now, we have all learned something, and have your post to link to, should another HP user come with the same problem.

     

    Appreciated, and good luck,

     

    Hunt

     
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  • jacotsu
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    9. jacotsu,
    Jul 24, 2012 8:08 AM   in reply to Bill Hunt
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    thank you

     
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