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Rhea Case
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Why an error?

Jul 23, 2012 7:31 AM

Why am I getting an error everytime my computer is idle?  I use Firefox and I have the latest updates for Flash Player.  Didn't get these errors until then.  I have accepted the terms of your policy so that's not it.  I'm not happy with this as I keep sending report and I see nothing happening.

1088 Views   3 Replies   Latest reply: Pat Willener, Jul 24, 2012 11:15 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Jul 23, 2012 6:48 PM   in reply to Rhea Case
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    What is your opeating system, and what error are you getting?

     
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  • Rhea Case
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    2. Rhea Case,
    Jul 24, 2012 11:30 AM   in reply to Pat Willener
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    Microsoft    Error report Adobe Flash Player Update Service 11.3r300 has encountered a problem and needs to close. error signature

    szApp Name: Flash Player Update service.exe

    szAppVer:11.3.300.265 

    szMod Name:ntdll,dll 

    szModVer: 5.12600.6055

    offset:000113c0

     PLEASE REMOVE ADDRESSES .... STOP SPAM

     
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  • Pat Willener
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    3. Pat Willener,
    Jul 24, 2012 11:15 PM   in reply to Rhea Case
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    This is a known problem, and will most likely be fixed in the next release version.

     

    Until then, all I can recommend is to disable the Flash Player Update Service.  (Or delete the task from Scheduled Tasks.)

     
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