when i open the lighting filter, the anchor points and the elliptical navigation tools dont appear.
is there anywhere on photoshop i can activate to show them.
There's a chance your display driver isn't providing all the required functionality to enable full use of the features.
What operating system are you running, what video card do you have, and what version is your display driver. All this information is available in Photoshop's Help - System Info dialog.
Have you updated your display driver to the latest provided by your video card maker?
So just to be sure, you have ATI Catalyst 12.6?
I know another user here (Hudechrome) just got that exact card a month or two ago and has said he's seen no problems with it.
Here's what I'm seeing:
FYI just clicking the Preview checkbox on and off a couple of times netted me this crash just now. It's rare for Photoshop CS6 to crash on me.
Faulting application name: Photoshop.exe, version: 220.127.116.11, time stamp: 0x4f61c045 Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a Exception code: 0xc0000005 Fault offset: 0x000000000003bfa0 Faulting process id: 0xe64 Faulting application start time: 0x01cd692bd8db3961 Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll Report Id: a8810fa7-d51f-11e1-9e87-005056c00008
Faulting application name: Photoshop.exe, version: 18.104.22.168, time stamp: 0x4f61c045
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a
Exception code: 0xc0000005
Fault offset: 0x000000000003bfa0
Faulting process id: 0xe64
Faulting application start time: 0x01cd692bd8db3961
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
Report Id: a8810fa7-d51f-11e1-9e87-005056c00008
Launch Ps, then go to the to menus, 'Help> System Info...'. Click the Copy button, and then paste that into a reply.
What you're seeing really sounds like a problem we've seen with the ATI 12.4 driver release, so make sure to install the 12.6 version.
You're system info is reporting that you have the 12.6 drivers installed. What are the document dimensions that you're working with, and do the on-screen controls show up if you use a new 800 px by 800 px RGB doc?
all the controls are visible and all the 3d applications work excellent with this new card ive got recommended by noel a while back.
im still trying to find out to take a screenshot for noel.
There are several ways to take a screenshot.
One of the easier ones is to get everything the way you want it to show (e.g., in this case showing the failure to display the controls) and press the Print Screen key (found on most PC keyboards).
Then go into Photoshop, do File - New, then Edit - Paste, which should put your screen capture in a document.
Now File - Save As, a JPEG in a temporary place on your hard drive.
Finally, us the little camera icon in the forum here to attach the JPEG to a forum post.
I don't see the Point light on-screen controls in your screen shot. Do you have the 'Extras' hidden? Go to View> Extras and note if it doesn't have a checkmark next to it (or toggle Ctrl+H a few times to turn Extras on/off). Hiding Extras will hide those light control widgets as well.
Do the controls show up if you uncheck the [ ] Preview box? I'm not trying to cause a crash, but I had a situation in a virtual machine where I could reproduce the issue you're seeing and that brought up the controls.
Also, if you "consolidate" the document window into a Tabbed view (as I showed above), do the controls show up?
I just had a thought... When installing a new video card it's pretty important to scour the system for remnants of the drivers for the old card.
What card did you replace (I can't recall), and what steps did you go through to remove the drivers?
the original card was a nvidia gforce 320.
to be honest noel, when i got my pc back from having the new card fitted, i just went straight on my pc.
i havent done anything to remove the remnants of the old card. i wouldnt know how to.
i could to a full restore if that will help.
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