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canalrun
canalrun
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Flash Player Keeps Asking to Update

Jul 24, 2012 10:15 AM

Hello,

I have posted this question before, but after supplying much additional information, I haven't heard anything in a couple of weeks.

 

You can view the previous thread here: http://forums.adobe.com/message/4563117#4563117

 

I am still bothered by this problem of having the Windows 7 security shield icon flashing constantly. When I click on the icon I am asked if I want to install the Flash update. I choose no, it goes away, but then 5 min. later I get the same flashing icon with Flash asking to update.

 

The problem is the latest Flash breaks Nuance's Dragon Naturally Speaking so I had to revert back to version 10.3 of Flash. You can read the whole saga in the previous message.

 

A solution to this problem would be very nice.

 

Barry.

2246 Views   8 Replies   Latest reply: canalrun, Jul 27, 2012 8:39 AM
 
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  • Pat Willener
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    1. Pat Willener,
    Jul 24, 2012 6:24 PM   in reply to canalrun
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    You never responded to my question.

     
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  • canalrun
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    2. canalrun,
    Jul 24, 2012 6:56 PM   in reply to Pat Willener
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    Hello,

    I guess your last question was if the "global settings manager" has updates disabled.

     

    Yes. If you look at the screenshots earlier in my original thread you see that global settings/advanced has updates disabled.

     

    The Web pages you referred to are from an older or newer version of Flash - they don't correspond to the setup pages I have. The only setting I have for "disabling updates" is in global settings. The user settings has nothing. See my earlier thread for screen shots of both user and global settings.

     

    Thanks,

    Barry.

     
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  • Pat Willener
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    3. Pat Willener,
    Jul 24, 2012 10:31 PM   in reply to canalrun
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    Sorry for that; yes, you had already posted that information.

     

    But unfortunately I do not know where these update requests are coming from; I do not see these on my Windows 7 system.

     

    Hopefully Chris or someone else from Adobe can have another look at this; I am out of ideas.

     
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  • canalrun
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    4. canalrun,
    Jul 25, 2012 9:21 AM   in reply to Pat Willener
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    I also hope that someone from Adobe will look into this a little more.

     

    Chris asked one or two questions.

     

    Thank you for your help.

     

    Barry.

     
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  • Sunil_Bhaskaran
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    5. Sunil_Bhaskaran,
    Jul 26, 2012 6:58 AM   in reply to canalrun
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    I am guessing here.

    In the screenshot that you posted in the other thread, the program location is pointing to: http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

     

    Prompting to download from this site can happen if any embedded video, that you view, specifically ask for a higher Flash Player version. Does this pop-up come only when you view a certain web page? For example, when you view the site that you mentioned.

     

    Yesterday I downgraded Flash Player to 10.3 on Windows 7. I didn't face this issue. However, I didn't check with the website that you mentioned.

     

    Thanks,

    Sunil

     
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  • canalrun
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    6. canalrun,
    Jul 26, 2012 8:05 AM   in reply to Sunil_Bhaskaran
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    Thanks for the reply.

     

    It pops up just about any time – even within a few seconds after a reboot.

     

    If I get rid of some file, such as the swflash.cab file, can I prevent it from ever asking to upgrade?

     

    Barry.

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    7. Chris Campbell,
    Jul 26, 2012 5:44 PM   in reply to canalrun
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    It's possible that another application/utility is requiring a higher level version, prompting the cab installer to be downloaded.  For the root problem (dragon naturally speaking crashes) you might want to try upgrading to 11.3.300.268, released today, to see if you still encounter the crashes.

     
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  • canalrun
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    8. canalrun,
    Jul 27, 2012 8:39 AM   in reply to Chris Campbell
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    Hello,

    Very doubtful that another application requires flash. Firefox (newest version) should be the only thing I use that requires flash.

     

    It is good to see a new version. Do you know if this specifically addresses the Dragon Naturally Speaking issue? I hate to be the guinea pig – it takes too long to be installing and uninstalling software.

     
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