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Creative Cloud Download & Install FAQ

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How do I stop admin privileges stopping the download?

Jul 25, 2012 7:58 AM

Tags: #adobe #download

I am trying to download a purchased version of Photoshop and I keep getting an error saying that Administrator privileges are required to continue with the installation of the Adobe Application manager?

1235 Views 2 Replies Latest reply: Jeff A Wright, Jul 25, 2012 2:52 PM

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1. David__B,

Jul 25, 2012 9:11 AM in reply to WendyRule

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Try creating a new account with Administrative rights and installing from there. There are instructions for how to do so near the bottom of this document.

http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html

I'm moving this thread over to our download/installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html

-Dave

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2. Jeff A Wright,

Jul 25, 2012 2:52 PM in reply to David__B

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If you continue to have difficultes can you please let us know which operating system you are using? Also the exact error message you are receiving could end up being beneficial as well.

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Creative Cloud Download & Install FAQ

How do I stop admin privileges stopping the download?

Jul 25, 2012 7:58 AM

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