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CS6 needs my Mac to be version 10.6, but mine's 10.5.8. What do I do?

New Here ,
Jul 24, 2012 Jul 24, 2012

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Every time I try to install CS6 a small window pops up that says "We've encountered the following issues. OS does not meet the minimum system requirements for this installer. 10.6 is the minimum requirement for installation."

Is there a way to fix this?

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Adobe Employee ,
Jul 24, 2012 Jul 24, 2012

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What type of processor are you using?  Are you able to upgrade to 10.6?

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New Here ,
Jul 24, 2012 Jul 24, 2012

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I'm not sure. How can I check?

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Adobe Employee ,
Jul 24, 2012 Jul 24, 2012

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If you go under the Apple Menu and select About this Mac it will list the processor which you are using.  It might also be useful to discover how much RAM you have installed as well.

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New Here ,
Jul 25, 2012 Jul 25, 2012

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The processor is 2 GHz Intel Core 2 Duo, and I have 8 GB of RAM.

Stephanie Katz

stephanie_katz@aol.com

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Adobe Employee ,
Jul 25, 2012 Jul 25, 2012

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Excellent then you should be able to purchase the upgrade for 10.6.

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New Here ,
Jul 25, 2012 Jul 25, 2012

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Where can I purchase that?

Thank you so much for all your help and patience!

Stephanie Katz

stephanie_katz@aol.com

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Adobe Employee ,
Jul 25, 2012 Jul 25, 2012

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10.6 is available from Apple.  You can find more details at http://www.apple.com/.

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