I have been using Lightroom 2.7 with my Canon G10 raw images successfully for several years, but I just had the G10 replaced with a G12 by Canon. When I downloaded my photos the first time, and tried to import them, I get errors tell me they failed the import. They are CR2 format files.
Any ideas on what is going on? I can view the raw images in the Canon software fine.
Your new camera wasn't supported in Lightroom 2.7. You will either have to upgrade Lightroom, or else use the DNG converter 7.1 to convert your raw images to digital negative. Then you can open those DNG files with Lightroom 2.7. The version of Lightroom you are using is really obsolete. I think you would find that you get much better results if you upgraded to Lightroom 4.1. But, that is your choice.
Europe, Middle East and Africa