Adobe Community: Critique

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1. David__B,

Jul 25, 2012 9:20 AM in reply to david-m

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Hey David,

Thanks for the feedback. I created a feature request for the FTP functionality on your behalf here

http://forums.adobe.com/ideas/1923

Please add your vote and any clarifying comments you would like to see included

For the second point regarding the webBasics, what functionality is not included that made the service unusable in your case?

-Dave

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2. Lynda Spangler,

Jul 25, 2012 1:42 PM in reply to David__B

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I have few comments in reference to BC.

First I will state that I have been using BC for over a year and love what BC has to offer. However with Creative Cloud anything beyond a basic website you have upgrade. Okay, understandable, but to my knowledge there is no easy way at this point to upgrade a CC site without creating a new site that is a paid site to start.

But I believe the issue is this, here is the plan overview of webBasics and webBasics+:

webBasics

Content management
Site analytics
Web forms
Social media sharing
Phone and tablet support
FTP and file manager

Users: 1
Storage: 100MB
Bandwidth: 1GB per month

webBasics+

Everything included in webBasics, plus:

Hosted email accounts
Dynamic menu builder

Users: 1
Emails: 10
Storage: 1GB
Bandwidth: 1TB per month

The biggest difference is email, menu builder (which is very nice), storage, and bandwidth. The email to me is not a big deal as you can get 50 free emails using Google Apps which I find better than BCs email. But the others can make a difference. If you are going to have anything beyond a low traffic small site you must upgrade. With webBasics+ it at least gives you a little bit more room.

When CC was first released BC was touted as "Create powerful eCommerce websites with Business Catalyst." Which you can very well do but it is not included in CC. I do not see the same wording now and I hope it was changed because the wording was a bit misleading.

I would love to see a couple changes:

1. Easy upgrade path for higher plan sites.

2. Merging of webBasics and webBasics+.

Just my thoughts =>

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3. David__B,

Jul 25, 2012 1:51 PM in reply to Lynda Spangler

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Thanks Lynda, I appreciate your input

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4. david-m,

Jul 25, 2012 10:28 PM in reply to Lynda Spangler

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Thanks for such a considered reply Lynda

I have no objection to Business Catalyst as such — some might like it and others not.

I was commenting on what was being bundled with Creative Cloud, and in offering webVeryVeryBasics as part of the bundle, Adobe is not in fact offering that much (given the typical professional who might subscribe to Creative Cloud).

Onwards, and go well

David

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5. david-m,

Jul 25, 2012 11:00 PM in reply to David__B

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Thanks for your reply, Dave

1. The desirability of having FTP access to ones offered 20GB on-line storage I find so obvious that I am surprised that one needs to verify this in a vote!

2. In the context of the manner in which Business Catalyst is bundled within Creative Cloud (your fine service that I have now subscribed to and which I am generally very happy with), I stand by what I originally wrote. In my case for hosting services to be useful I would need the ability to create my own MySQL database so that I could run Drupal, other typical Creative Cloud subscribers would nave other needs — look at any typical hosting service; I accept that there would need to be limits like bandwidth for example. Few Creative Cloud subscriber would find Business Catalyst WebBasics of any use, so in essence you are generally bundling nothing here.

(Note: I am not saying that Business Catalyst is a poor product, for those who might actually want something like this; I am questioning the manner in which it is bundled within Creative Cloud.)

Customer feedback: all the offerings within the Creative Cloud suite are excellent and "potentially exciting", except for the on-line storage interface and the bundled WebBasics Business Catalys — which seriously disappoints (as part of the bundle)!

Regards, and to well

David, boldset.com, Paris, France

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6. Trimmertop,

Feb 20, 2013 10:30 AM in reply to david-m

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It's now almost March of the following year to this post and still no FTP access to Creative Cloud ... it is also quite extraordinary that files cannot be imported to Creative Cloud from Dropbox or any other extremely popular cloud storage system ... is there any development at all on this? I have to agree with David that this facility is SO fundamental it seems mad that it's not integral .... ??

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7. Ken G. Rice,

Feb 20, 2013 10:45 AM in reply to Trimmertop

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We are not planning to add FTP access.

You can use Creative Cloud Connection to sync files from your computer to the web storage.

On your local computer you can copy files from your Dropbox folder to the Creative Cloud Files folder.

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Jul 25, 2012 7:27 AM

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