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bergerpjr
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print dialog box truncates device names

Jul 18, 2012 11:42 AM

Tags: #acrobat #9 #reader #printing #box #print #device #name #dialog #truncate

Are Adobe Acrobat/Reader v9.x products are using an older .DLL or printing routing when one does a "File > Print"?  The reason I ask is that our networked printers have long UNC path names. When you click Print the dialog box truncates the names and you don't know where you're printing too.

 

Other applications seem to use a newer .DLL/printing routing where when you Print you can horizontally scroll and see the full names of the printers.

 

Broken applications include Acrobat v9.x products; Firefox products.

Applications that work are: IE; Chrome; notepad; Adobe Reader 10, etc.

 

This is for a Win7 x64 environment.

 

Is there a way to force Adobe v9.x products to use the newer/scrollable version of the Print Dialog Box?print_dialog_box_issue.png

 

thanks...

 
Replies
  • Currently Being Moderated
    Jul 26, 2012 6:05 AM   in reply to bergerpjr

    The first version of Acrobat 9 to support Windows 7 was version 9.2, which could be part of the issue.

     
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