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40. mikefconnell,

Jul 11, 2012 7:45 PM in reply to Chris Campbell

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Hi,

My stuttering audio problem is *NOT* fixed with this final version 265. I get this in IE or FF. When I revert to a previous release (anything before about 3 weeks ago). The

stuttering audio is resolved.

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41. ajp1228,

Jul 11, 2012 8:06 PM in reply to Chris Campbell

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I've just updated Flash Player with today's release 11.3 r300 and my problems in Firefox are now worse. I'm trying to play Facebook games such as Bejewelled Blitz and Solitaire Blitz. I got sluggishness and screen freezes in Bejewelled Blitz which seemed to get progressively worse with each game. I have tried restarting my computer, and that did not help. Clearing the cashe in Firefox seemed to help with one game, but then when I played again, the game was more sluggish and had momentary freezes. Then when I moved over to Solitaire Blitz, the screen was slow to update and change from one playing card to the next card in the stack. I had some slight sluggishness in the games with the prior version, but now it's much worse. I think I need to go back to an older version when I have time to make the changes, unless you come up with a fix tomorrow.

Thank you.

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42. Eastcrab,

Jul 11, 2012 9:06 PM in reply to Chris Campbell

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Hello, i am having sound distortion and volume problems with the new build (11.3.300.265).All previous versions of flash did not present any sound issue.

My soundcard is an Creative X-fi Notebook expresscard.

This problem is present on Firefox, Opera and IE browsers. Chrome is having no problems since it uses version 11.3.300.257

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43. Menhof,

Jul 11, 2012 9:24 PM in reply to Chris Campbell

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I don't have real player installed and still see white space where it should show flash banners/video. Adobe please get this fixed I cannot keep up like this.,,

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44. ajp1228,

Jul 11, 2012 9:34 PM in reply to ajp1228

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I forgot to mention that Flash Player crashed after playing Solitaire Blitz. I have tried again and am still experiencing major problems with these games in Firefox. I'm using a fairly new, good, fast PC with Windows 7, and these games were working better on my old, clunky, Windows XP laptop (which I use away from home) yesterday. I just tried Solitaire Blitz again on the good computer using Internet Explorer 8, and it flies there. So the issues is specific to Firefox. I generally prefer Firefox, so please get this fixed. Thank you.

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45. beautiful_disaster311,

Jul 11, 2012 11:25 PM in reply to Chris Campbell

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Still isn't working for me. I have XP and using Chrome. Updated the Chrome which automatically updates newest verions of Flash. Played a video and it worked fine for a couple of minutes and then went right back to doing the skipping sound. I can't go back to the older version of Flash on Chrome because it won't let you, but my IE works just fine. I hate using IE though

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46. Scanderoon1,

Jul 11, 2012 11:57 PM in reply to Chris Campbell

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I registered for the forum just so I could reply here that the new version (.265) is not working for me in Firefox 13. The audio for YouTube videos now works fine (it used to stop after 10-30 seconds), but the video continues to be completely shot. I get mostly still frames that change every 5-10 seconds. On the "find what version of flash you have" page, the little animation at the top splits into vertical bars that are doing different parts of the animation at the same time. I'm using Windows 7 64-bit.

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47. abnthug210,

Jul 12, 2012 4:46 AM in reply to Chris Campbell

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The newest update (.265) did not alleviate any of the issues that I've had for the past couple of weeks. I'm still unable to use YouTube or any other flash heavy websites (IGN, GameTrailers, etc.). Trying to load any of those pages without disabling the plug-in will result in FireFox locking-up.

Just FYI, my PC uses:

Vista Home Premium

32-bit operating system

Intel Core Quad CPU Q6600 @ 2.40Ghz.

I guess it's back to IE (blegh) until another 'fix' is rolled out.

Thanks for trying though. I know it'll be fixed eventually.

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48. Eccentric Bee,

Jul 12, 2012 7:20 AM in reply to Chris Campbell

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I am running Chrome and have had repeated "crashed flash"

I know only one version should be enabled. But none of them work!

I am running Version 19.0.1084.56 of Chrome on a 10.6.8 Version Macbook Pro.

Aggravating!!

Thanks for any help.

Flash (3 files) - Version: 11.3.300.257 (Disabled)

Shockwave Flash 11.3 r300

Name:

Shockwave Flash

Description:

Shockwave Flash 11.3 r300

Version:

11.3.300.257

Location:

/Applications/Google Chrome.app/Contents/Versions/19.0.1084.56/Google Chrome Framework.framework/Internet Plug-Ins/Flash Player Plugin for Chrome.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Name:

Shockwave Flash

Description:

Shockwave Flash 11.2 r202

Version:

11.2.202.235

Location:

/Users/crane/Library/Application Support/Google/Chrome/NPAPIFlash/Flash Player Plugin for Chrome.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Name:

Shockwave Flash

Description:

Shockwave Flash 10.3 r181

Version:

10.3.181.26

Location:

/Library/Internet Plug-Ins/Flash Player.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Enable Always allowed

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49. kewpiedoll04,

Jul 12, 2012 11:26 PM in reply to Eccentric Bee

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I installed the newest Adobe flash 11.2.300.265 update today and it did not work well at all. I tried to play a game on Pogo and it was totally distorted and it kept freezing. I had to again uninstall and go back to the 10.3 version. That is the only one that seems to work in Firefox. I will have to wait until an update that's proven to work with Firefox. I have uninstalled too many times the last few weeks.

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50. Osayed Shadid,

Jul 13, 2012 12:20 AM in reply to Chris Campbell

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Ihad download the last update for FLASH PLAYER

But it still can't work on www.youtube.com

and this picture for the problem

http://www.mediafire.com/conv/f2c4b8ec5e5bbaaa7f0afcffcdfdd7cd48612ce8 4371d0a51df29223f6f89e3b6g.jpg

can any one help me ... !! ??

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51. at286,

Jul 13, 2012 5:27 AM in reply to beautiful_disaster311

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Same here. Still getting skipping and stuttering audio with XP on firefox. Videos play fine in IE. Sick of changing to IE every time to watch a youtube video

I notice most of these 'solution' posts seem to be about flash crashing completely but when will there be a fix for the stuttering and jumping audio problem???

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52. kewpiedoll04,

Jul 13, 2012 9:20 AM in reply to at286

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I did try to install flash in Internet Explorer and flash would not work at all. I was getting total distortion and a yellow flshing across the screen and couldn't even see a thing. So can't even use it there. So I installed Google Chrome and flash works great. I hope there is a solution soon in Firefox as its my favorite browser to use. Since all my installing and reinstalling flash I am now having problems with Facebook loading in Firefox. I have to try a few times before I can get it to come on. I don't know if that has anything to do with it but thats when my Facebook problem started.

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53. tomn2598,

Jul 13, 2012 4:12 PM in reply to Chris Campbell

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Hi Adobe

Theres a problem with Logitech Sound devices, it will place a heavy bias on the right hand side with all flash instances, reboot, reinstall all tried both of chrome flash and logitech drivers.

Please address

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54. PixelSum,

Jul 14, 2012 4:58 PM in reply to Chris Campbell

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Using 11,3,300,265 on Opera and Windows 7 and it's not remotely fixed the severe stuttering and lack of sound.

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55. Takcody,

Jul 14, 2012 10:50 PM in reply to tomn2598

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There is a bug post already opened and a forum page with a temporary fix linked. Please upvote!

Bug 3287972

http://forums.adobe.com/thread/1035958

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56. mari8899,

Jul 15, 2012 2:15 AM in reply to Takcody

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I installed last few versions/builds, none of them work for me, even 265 is crashing Mozilla Firefox (latest version) on my Win7 ultimate. I just opened youtube.com and browser freezes and i have push for close from the task manager.

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57. P3NGYJ03,

Jul 15, 2012 7:56 AM in reply to Chris Campbell

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It updated Flash to 11.3 in the background after I downgraded it for the reason I was getting sound distortion on YouTube. I was told it was my computer, my issue, but it soon became a bug.

Surely enough this latest version has the same distortion issue on my computer [Windows 7, Firefox, x86]

I have downgraded to 10.2 until I know for sure the new Flash is going to keep my Audio playing normally [It sounds like gain is turned up too much] using YouTube.

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58. fidelity42,

Jul 15, 2012 1:04 PM in reply to Chris Campbell

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Audio is force-played through all speakers on my 5.1 speaker setup after the latest .265 update. Reverting to an older flash player version fixes the problem so the newest update is what causes it.Basically even in the older flash videos on youtube, which certainly have no 5.1 audio, the sound comes from all five speakers even though it shouldn't. Also, the overall gain is quite a bit higher and the bass boomier when compared to the previous flash player version.

Specs: Win7 x64, X-Fi Titanium Fatal1ty, Newest Chrome and IE

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59. T1n0Bec0n,

Jul 15, 2012 10:17 PM in reply to Rex Summerfield

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i'd uncheck the "hardware acceleration" under settings on the flash player, that solved the problem for me.

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60. ajp1228,

Jul 15, 2012 10:43 PM in reply to T1n0Bec0n

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I unchecked the hardware acceleration box, disabled the Real Player recorder extension, etc.; none of these helped for me. I'm still having to bring up IE when I want to play those Flash games on Facebook; they no longer work in Firefox.

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61. xpojosh,

Jul 16, 2012 9:08 AM in reply to Chris Campbell

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My company has written a digital signage application that runs in flash and includes a video player component that needs to run 24/7. The application ran fine on older versions of the player using Snow Leopard on the mac mini. Since the advent of Lion, flash video on the Mac mini is too unstable to be useable for this application. We have tested on a variety of browsers and the results are the same.

After a couple of weeks of testing we have isolated two separate (though possible related issues):

1. Using stageVideo/GPU acceleration on Lion, video will freeze after roughly 2-5 hours of play. If the video freezes midway in the movie, that main application thread will actually still be running (timer events fire, etc). However, if the video freezes at the end or if code is integrated to detect the freeze and move on to the next move, as soon as the netstream object is referenced in any way [via the dispose() method, for instance] the main application thread itself will die (silently with no errors thrown).

The video freezes seem to be correlated to the following errors being logged in /var/log/syslog

Jul 9 05:09:02 XpoLDS128_131 PluginProcess[59422]: AVF error: Dithering:: pushPicturePrepareCmdOOLD, CVPixelBufferPoolCreatePixelBuffer

Jul 9 05:09:02 XpoLDS128_131 PluginProcess[59422]: AVF error: OOLD cmd_info->args == NULL

Jul 9 05:09:02 XpoLDS128_131 PluginProcess[59422]: AVF error: Gen6IntelGVAScheduleAVDCommands, OOLD err = 5

Jul 9 05:09:27 XpoLDS128_131 PluginProcess[59422]: AVF error: faild to create pixel buffer

2. If stageVideo is disable and a traditional video object is used, the video loops will run much longer -- running for 20-40 hours before freezing. While the incidence of failure is less frequent, it is still not acceptable for a 24/7 application. Entries in /var/log/syslog also suggest issues with the interface to the AVFoundation [although this is just a correlation -- not necessarily a cause and effect]:

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF error: scheduleDecodeFrame codecBadDataErr nal_size err : acc_size = 156663, datasize = 156663, nal_count = 0...

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF error: scheduleDecodeFrame codecBadDataErr nal_size err : acc_size = 157520, datasize = 157520, nal_count = 0...

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF error: scheduleDecodeFrame codecBadDataErr nal_size err : acc_size = 163244, datasize = 163244, nal_count = 0...

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF error: AVC_RBSP::parseSliceHeader error

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF error: pushPicture parseSliceHeader

Jul 13 13:03:46 XpoLDS128_131 PluginProcess[471]: AVF warning: OutputQueueReadyCallback buffer == NULL

If anyone has had periodic video freezing on Mac OSX Lion, your issues could be related to mine. I opened up a bug case on the GPU issue a week ago, but it has yet to be picked up.

Please vote the issue up if you are having similar problems: https://bugbase.adobe.com/index.cfm?event=bug&id=3278625

Thanks kindly!

Josh

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62. gkd50,

Jul 16, 2012 4:53 PM in reply to Chris Campbell

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Unfortunately, the 11.3.300.265 release has not solved my choppy audio problems in Firefox 13 with Windows XP. In fact the problem now appears to be somewhat worse because the audio gaps are longer. The details were reported in bug #3214996.

https://bugbase.adobe.com/index.cfm?event=bug&id=3214996

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63. Sav48,

Jul 16, 2012 5:03 PM in reply to Chris Campbell

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Okay as I have been using flash player 11...I use google chrome an ie once in a while...still get the gittery and slowdown glitches in gaming...war commander is one I play most of....CPU usage is up and down...which make it gittery to play...if you have any suggestions it would be helpful, thank you for the resent reply

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64. kewpiedoll04,

Jul 18, 2012 6:07 AM in reply to Sav48

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Does anyone know if there are any updates planned soon? I am using Adobe 10.3 right now as the later versions didn't work for me. Is it okay for me to just stay with the 10.3 until all problems are fixed? Firefox just had an update to 14.0.1 and I am truly hoping that Adobe comes up with an update that will finally work with Firefox.

Another question can using Adobe 10.3 be the reason why I am having problems connecting to Facebook and the games. I can get in but it takes many tries before I can get it to load. Any help would be appreciated.

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65. Mr. 53lfd357ruc7,

Jul 18, 2012 7:48 AM in reply to Chris Campbell

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This Update did not solve any of the problems of Flash Version 13.

I use Firefox 14 at the moment. But I had the same issues with Firefox 12 and 13. I definitely can say that the problems began since I have installed Flash Version 13.

Only a downgrade to Version 12 has solved the case.

My problems in particular are that whenever I try to maximize a video in a Flash-Player (e.g. Youtube, twitch.tv, own3d.tv) the plugin crashes. Further I have performance issues with these videos (low frame rate).

I have to use Opera instead where everything runs smoothly.

And its interesting to mention that I have only problems on my rather old desktop pc (AMD Athlon X2 4600+, 32 bit Windows 7). I am running another laptop (Intel Core 2 Duo T9300, 64 bit Windows 7) where I do not have any porblems in firefox at all.

I use exactly the same plugins in firefox on both, the desktop pc and the laptop.

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66. judess69er,

Jul 23, 2012 8:24 AM in reply to Mr. 53lfd357ruc7

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i have but only one question how do i downgrade back to adobe 10 cause atleast adobe 10 did what it was suppose to it worked now i cant get through a 15 minute tv show without it crashing every 2 minutes so much for an update looks more like it just gave itself a mental retardation update

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67. Mr. 53lfd357ruc7,

Jul 23, 2012 8:44 AM in reply to judess69er

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http://support.mozilla.org/en-US/kb/flash-113-crashes

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68. judess69er,

Jul 23, 2012 9:14 AM in reply to Mr. 53lfd357ruc7

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thx broski

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69. beautiful_disaster311,

Jul 23, 2012 4:56 PM in reply to Chris Campbell

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Why hasn't there been any new updates to this problem? This is beyond ridiculous!!

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70. ajp1228,

Jul 23, 2012 5:45 PM in reply to beautiful_disaster311

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Exactly, "beautiful_disaster311"; I think it's past time for Adobe to give us an update on this.

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71. Mr. 53lfd357ruc7,

Jul 23, 2012 7:44 PM in reply to ajp1228

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I dont even know whether it is a problem caused by Adobe. I can speak only for myself, but I have only trouble with Flash in combination with Firefox. So it i possible that the guys at Mozilla have to do some work as well.

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72. etihn,

Jul 25, 2012 3:20 PM in reply to Chris Campbell

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I'm experiencing heavy video stutter in fullcreen mode (what looks like only 2-3 frames per second, audio plays fine), on a Macbook Pro late 2008 running OS X 10.7.4, on FF, Chrome and Safari. Playing within a window presents no problem though. We haven't been able to date the start of the problem (as it is my wife's MBP and she made do with the problem for some time before I noticed it), but it is several months, ie dating to before release 257.

We have another Macbook Pro early 2008 running the same OS and same browsers and it is not experiencing the problem.

I have uninstalled Flash several times and reinstalled with no apparent effect.

Weirder still, I have tried to unsintall the latest version, and tried each release back to 10.3 (ie with some that must have worked at some point) but the stutter persists with ALL VERSIONS. I did reboot between installs as advised in the archive version notes.

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73. V.Fox,

Jul 26, 2012 1:39 AM in reply to Mr. 53lfd357ruc7

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look here:

http://forums.adobe.com/message/4579493#4579493

Flash Player 11.4 Beta 1 - have not "CPU usage" problem !!!

try it...

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74. V.Fox,

Jul 26, 2012 3:14 AM in reply to V.Fox

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I probably hastened, the problem remains
version 9.0.280 does not have this problem exactly, later - have...

CPU usage 50% up to 70%
to play flash-games in this case is impossible

I tried on:
Pentium-4 2.6 GHz (problem exists);
netbook Intel Atom n450 1.6 GHz (problem exists);
Intel Core i5-750 2.6 GHz (no problem, CPU usage 10-15%);

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75. Chris Campbell,

Jul 26, 2012 5:52 PM in reply to V.Fox

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We've released Flash Player 11.3.300.268 today. This build addresses a number of stability and rendering issues when browsing Flash content. Please give it a try and let us know how it works for you.

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76. kewpiedoll04,

Jul 26, 2012 6:06 PM in reply to Chris Campbell

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I did update my flash today and it still would not work in Firefox. I again had to uninstall and reinstall flash 10.3. I tried games and they either wouldn't work at all or would only load half way. Is it okay for me to just keep the 10.3 which works great. Should I have uninstalled the 10.3 before installing the new update? I just installed the update without removing my current flash. I'm getting all confused.

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77. Chris Campbell,

Jul 26, 2012 6:10 PM in reply to kewpiedoll04

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Yes, using 10.3.183.20 is fine and recommended if you're having problems with 11.3.

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78. ajp1228,

Jul 26, 2012 8:08 PM in reply to Chris Campbell

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I just now updated Flash Player with your new version and tried again to play Solitaire Blitz on Facebook, using Firefox 14. I believe there may be a very slight improvement but it is still terrible. Two versions ago, there was just a slight delay in the game. Then the last update which was supposed to be better made things much, much worse and the screen was very choppy and did not update the graphics at times. Now it's still very slow to display and it is still impossible to play the game correctly, but it may be a very slight improvement. I hope it still works ok with IE 8. Why can't you just go back three versions ago, when everything worked correctly, and start over from there? Thank you.

P.S. I am running Windows 7 Home Premium 64 bit, 4 GB RAM, with Intel i3 processor @ 2.27GHz.

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79. V.Fox,

Jul 26, 2012 11:39 PM in reply to Chris Campbell

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I try 11.3.300.268 on Pentium-4 2.6 GHz

(Now there is no way to check on other computers)

The same application that (with 11.3.300.265) used CPU by 50-70%, now shows 35-45%

Better, but still a lot...

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Bug 3287972

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Flash Player 11.3 Status - Updated 8/2/12

Aug 2, 2012 2:13 PM

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