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Captain1854
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Help - Canon Mark IV CR2's won't open in ACR from Bridge CS3

Jul 24, 2012 1:42 PM

Hello, I have CS3 - Bridge version 2.1.1.9 and I've uploaded 200 RAW images that show up blank.  The files show 21 mb and as a .CR2, show up in the camera, however, no previews in Bridge.

 

Do I need a newer version of Bridge and ACR?

 

Thanks,

 

Captain

677 Views   4 Replies   Latest reply: PBoehme, Jul 26, 2012 9:33 PM
 
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  • Noel Carboni
    21,021 posts
    Dec 23, 2006
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    1. Noel Carboni,
    Jul 24, 2012 7:27 PM   in reply to Captain1854
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    Canon what Mark IV? EOS-1D?

     

    You can find out what versions of Camera Raw support what cameras here:

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cam eras.html

     

    Note that Photoshop CS3 supports only Camera Raw 4.x.  EOS-1D Mark IV requires 5.6.

     

    You'll have to use the free DNG Converter solution provided by Adobe since your camera requires Camera Raw version 5.0 or newer to directly open its raw files. 

     

    Or, as you say, upgrade Photoshop to a version that directly opens your files for the most convenience and best image quality.

     

    -Noel

     
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  • Captain1854
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    2. Captain1854,
    Jul 25, 2012 6:43 AM   in reply to Noel Carboni
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    Noel, sorry about the "Mark IV".  Yes, the EOS-1D Mark IV.  I was able to open them on a computer with CS4 and ACR 5.6 as you mentioned.  I thought I had a camera / file problem at first.

     

    I guess time to upgrade - again!

     

    Thanks for getting back to me.

     

    Captain

     
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  • Noel Carboni
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    Dec 23, 2006
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    3. Noel Carboni,
    Jul 25, 2012 9:52 AM   in reply to Captain1854
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    I did see, as I was researching my response, that there's only one model that has reached Mark IV stage so far, so my question wasn't completely necessary.  I have been anticipating a 5D Mark IV at some point to counter Nikon's latest offerings.

     

    -Noel

     
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  • PBoehme
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    4. PBoehme,
    Jul 26, 2012 9:33 PM   in reply to Noel Carboni
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    Noel Carboni wrote:

     

    I did see, as I was researching my response, that there's only one model that has reached Mark IV stage so far, so my question wasn't completely necessary.  I have been anticipating a 5D Mark IV at some point to counter Nikon's latest offerings.

     

    -Noel

    You may need to wait a while since the 5D Mk III is baely out of the starting gate.

     

    The reviews seem to all say that the 5D Mk III is blowing the competition out of the water.  I an't verify that since I use a 7D.

     

    BTW, I would recommend upgrading to CS6 as opposed to using DNG converter.  The new features such as the automatic CA correction, lens corrections, and better noise reduction make it worth upgrading.

     

    Paula

     
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