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Forum Improvement? Is this a Good Idea?

Jul 26, 2012 9:38 PM

It seems that many users are either inexpereience not only in Illustrator but also in how to post a question about a problem.

 

Would it be a good idea if as part of the New Discussion messaage window there would be default text asking for the following information

 

Computer Brand

 

Platform

 

System

 

Processor and Processor speed

 

Memory

 

Illustrator Version

 

Plug ins

 

Recent Updates

 

Recently installed software including fonts

 

Even if the user is asking us about a technique I think much of this is helpful to know so one can decide on whether they have the capabilities to follow the technique you might want to offer.

 

Does anyone else think this would be good for the Forum?

 
Replies
  • Currently Being Moderated
    Jul 27, 2012 3:06 AM   in reply to Wade_Zimmerman

    Wade,

     

    This is (not) to be found in some very well hidden secret place:

     

    http://forums.adobe.com/thread/419406

     

    It would be nice to have a link to things like that at the top of each forum, as I have just suggested over here:

     

    http://forums.adobe.com/message/4582826#4582826

     

    I agree with the poster there that it should not be overdone. I prefer too little information some of the time over too much information all the time, because the latter would take up even more valuable space and add to the clutter (that is also why I suggest their being placed at the top of each forum rather than in connexion with each New Dsicussion).

     

    But sometimes it is needed.

     

    As far as I remember, we did have such links in the past, so it would be a definite forum improvement to get them back.

     

    Thank you for bringing it up (again).

     

    With a bit of luck something may happen.

     
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  • Currently Being Moderated
    Jul 27, 2012 9:59 AM   in reply to Wade_Zimmerman

    I like the idea of having all the info in our profile, having to enter it everytime one starts a new post could get tiring...

     
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  • Currently Being Moderated
    Jul 27, 2012 2:27 PM   in reply to Wade_Zimmerman

    Actually, the following entries are ready made, to fill in  when the user profile is created/edited:

     

    URL: Your home page, blog, or any other profile that you''''d like share.

    Brief Bio:        

    Adobe Products / System Information:

     

    This is voluntary, of course, but of course we have all included everything that anyone ever needs to know, no?

     
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  • Currently Being Moderated
    Jul 27, 2012 6:56 PM   in reply to Wade_Zimmerman

    Wade_Zimmerman,

    I notice that not too many people bother to fill that out.

     

    Yes, I notice that too. That is too bad, actually.

     
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  • Currently Being Moderated
    Jul 29, 2012 1:39 PM   in reply to Wade_Zimmerman

    @Wade,

     

    I put some fundamentals of info of apps and tools I work with in my profile. I wish that Adobe provide some more room in different catorgies, then it would be perfect to illustrate more specific info.

     

    The info in my profile is not suffice, no? Tell me why you think my info is not suffice. Tell me about it.

     

    Thanks.

     
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  • Currently Being Moderated
    Jul 29, 2012 2:48 PM   in reply to Jacob Bugge

    As it appears from the hread linked to in the first post, the Forum Guidelines including Best Practices now has a more prominent position just above Actions on the Forum overview page:

     

    http://forums.adobe.com/community/illustrator/illustrator_general

     
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