I receive the error - A valid installer could not be found, when using AAMEE 3.0 to create a CS6 Trial Package in Windows 7. I'm following the procedure documented here - http://blogs.adobe.com/oobe/tag/cs6 Imaging CS6-Attack of the Clones. I've tried both pointing at the DVD and pointing to a local folder, after copying the DVD to a local folder and copying the \payloads folder from the second DVD. I know the DVD is valid because I did a manual installation. I'm pointing at the folder that contains the Set-up.exe file, plus I've tried pointing at every other folder as well, with no success. I have a 40 user license for CS6 Master Collection for a classroom on our campus. I need to create a image for this classroom, and was thrilled that a solution was being provided to accomodate this, but AAMEE does not work! I'm working in a Windows 7 environment.
On top of this frustration, my Adobe ID is not working, I've used "chat" support and phone support and I can still not log in. They claim it has been escalated. When I explained the AAMEE error to the phone support rep, he informed me that there was no technical support and my only option was to post the question on the forum...but you have to log in with your Adobe ID to post a question! Round and round it goes. So I had to create another ID under a different email, just to post my question. I'm getting the mystery "an error has occurred, please try again", when I try to log in with my work Adobe ID.
let us take this one by one ....
So , first let's help you in creating the package and pass error - A valid installer could not be found.
Look at this PDF for detailed steps ,
follow the steps from here and do let us know if you face any issue.
It is strange that it is not working for you. AAMEE only requires the media to be valid and if you are pointing at a CS6 dvd it should not be an issue. The only thing I can suggest is that we jump on a connect session and I can view what your viewing. Please drop me an e-mail email@example.com
CS Enterprise Systems Engineer
RESOLVED - Thanks in part to the ALBERT-in-Vancouver and Tushar Bammi thread concerning a similar problem. I dissected the PDApp.log. I had copied the installation DVDs to a local folder per the Deployment Guide, when installing from the DVD initially failed. But, PDApp.log stated - EnterpriseNativeApplet Individual media disks on fixed volumes are not supported, please use CD/DVD or mounted ISO/DMG media. That clued me in to trying to create the MSI using the DVDs again. My fault - that the original attempts to create the MSI from the DVDs did not work, I didn't realize I needed to run AAMEE with elevated privileges. Note - the earlier attempts when I was running AAMEE with elevated privileges and pointing to the locally copied installation files, failed. Interesting. I'm confused as to why the Deployment Guide directed my to create a product-install folder...
I haven't tested the MSI file yet, but if I have additional problems I will start a new thread.
Note sure if packaging issue was resolved for you, but if you are still facing issues, then can you please send across PDApp.log. It has information of why a package creation could have failed.
Also just an information, that
- you don't need to launch AAMEE with elevated privileges to create a package.
- AAMEE support packaging from DVD as well as from media copied on disk.
Rahul | firstname.lastname@example.org