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tjstrain
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I cannot save any document without changing the name

Jul 25, 2012 5:11 PM

Categories: Windows Tags: #acrobat_pro_x

No matter how slight a change I make, I cannot save a pdf file without giving it a new name

535 Views   6 Replies   Latest reply: tjstrain, Jul 27, 2012 7:27 AM
 
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  • AbhigyanModi
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    1. AbhigyanModi,
    Jul 25, 2012 11:45 PM   in reply to tjstrain
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    Provide more details

    - which OS?

    - What version of Acrobat?

    - Location on the disk are you opening the file from?

    - Does it happen regardless of where the file is located? For example, does it work fine if the file was on your desktop?

     
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  • tjstrain
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    2. tjstrain,
    Jul 26, 2012 7:07 AM   in reply to tjstrain
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    W7

    Pro X

    Various - network, C:

    Yes

     

    No matter the change, I get a message that either it is read-only or is open by another user - neither is in fact the case.

     
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  • tjstrain
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    3. tjstrain,
    Jul 26, 2012 7:51 AM   in reply to AbhigyanModi
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    Thank you - I replied in the discussion thread.

     
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  • AbhigyanModi
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    4. AbhigyanModi,
    Jul 27, 2012 6:46 AM   in reply to tjstrain
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    Seems like a standard config that most people use. There's probably something else on your system setup that is causing this.

    Couple of things to try - if you aren't on 10.1.3, use help->check for updates to get there

    If you are already on 10.1.3, run a repair on Acrobat installation from the control panel/add remove programs panel

     
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  • tatterdemalion
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    5. tatterdemalion,
    Jul 27, 2012 7:16 AM   in reply to AbhigyanModi
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    I have the same problem.

     

    I am running Win7

     

    I have Acrobat X 10.1.3

     

    I am forced to rename files when I attempt to save to a folder. It seems to work fine when on the desktop.

     

    Why does it work from the desktop and not from the file folders?

     
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  • tjstrain
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    6. tjstrain,
    Jul 27, 2012 7:27 AM   in reply to AbhigyanModi
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    Thank you - ran update and repair  - still same results saving anything with a change - no matter how small.

     
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