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bailey21
Currently Being Moderated

lightroom crashing

Jul 23, 2012 6:35 AM

i have  problems, when converting from raw to jpegs sometimes my computer crashes completely, a complete stop!!!!

 

other times it comes up with problem and needs to shut down listing

 

AppName: lightroom.exe     AppVer: 3.6.0.10   ModName: msvcr100.dll

ModVer: 10.0.30319.415      Offset: 00010b90

 

 

AppName: lightroom.exe     AppVer: 3.6.0.10   ModName: cameraraw.dll

ModVer: 3.6.0.10   Offset: 001fc314

 

i do NOT have any phones conected to my pc so that is NOT an issue why is this happening?

 
Replies
  • Currently Being Moderated
    Jul 23, 2012 3:45 PM   in reply to bailey21

    A complete system crash is going to be an issue with a piece of hardware or the drivers that control it. Msvcr100.dll is a system file. Make sure you have all of your OS updates installed, especially Visual C++ redistributables.

    What version of Windows are you use?

     
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  • Currently Being Moderated
    Jul 24, 2012 12:55 AM   in reply to bailey21

    Simply run Windwos Update.

     
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  • Currently Being Moderated
    Jul 24, 2012 5:29 AM   in reply to bailey21

    Could you please post the output of the System Info in the Help menu (from first line to Settings Folder ... ditch the adapter stuff)?

     
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  • Currently Being Moderated
    Jul 24, 2012 5:31 AM   in reply to F. McLion

    And be sure to delete your serial number before posting.

     

    Hal

     
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  • Currently Being Moderated
    Jul 24, 2012 3:06 PM   in reply to bailey21

    What video card are you working with?

     
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  • Currently Being Moderated
    Jul 25, 2012 2:55 AM   in reply to bailey21

    I'd verify the type and make sure that you are using the latest driver available for this card from here http://support.amd.com/us/Pages/AMDSupportHub.aspx.

     
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  • Currently Being Moderated
    Jul 25, 2012 1:10 PM   in reply to bailey21

    I've only had LR crashing while rendering previews (similar to exporting) twice. Once was caused by a faulty power supply, and the other was caused by me overclocking the computer too much. But I use Win7x64. XP is now over 10yrs old (a lifetime in computer terms) and was much more prone to crashing than Win7. So my first suggestion is to update to Win7.

     

    Bob Frost

     
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  • Currently Being Moderated
    Jul 26, 2012 2:44 PM   in reply to bailey21

    Because the crash appears to be occurring as a result of something wrong on your system. If you have all of your system updates installed, then likely the problem is that some of them have become corrupted or didn't install correctly. With the information available, my only suggestion currently is to uninstall and reinstall all of the Microsoft Visual C++ Redistributable packages.

     
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  • Currently Being Moderated
    Jul 28, 2012 9:12 AM   in reply to bailey21

    Try running CCleaner to remove unnecessary temp files. (filehippo,com) Also check config file (msconfig) using filehippo. Remove unneccessary pointers in ms config loading in. See what these suggestions do.

     

    Remove unnecessary files from your hard drive.

    Also, remove swap file . it will rebuild itself on next boot.

    Do one chancge at a time.

     

    point the swap file to a empty drive if available.

     

    Make sure the raw files that you are using are not damaged.

     

    Just some suggestion.

     

    Le me know if any works

     
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