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Getting a Disc

Jul 28, 2012 10:08 AM

Tags: #assistant

How do I get a disc for for a program I downloaded from your online download. I would like to get a disc for my libaray.

303 Views   2 Replies   Latest reply: Jeff A Wright, Jul 31, 2012 9:30 AM
 
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  • Vikrant Rai
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    1. Vikrant Rai,
    Jul 28, 2012 3:13 PM   in reply to 91253
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    You can actually burn the installer on a disc yourself for future use and safekeeping.

     

    I'm not sure about the process for getting discs for an online purchase. There is something about replacement discs, but you'll need to get in touch with Support. Details here: http://helpx.adobe.com/x-productkb/policy-pricing/obtain-replacement-c ds-dvds-manuals.html

    There might be some shipping+handling charges, I'm not really sure. The Support folks will know the details.

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    Jul 31, 2012 9:30 AM   in reply to Vikrant Rai
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    What piece of Adobe software are you looking for replacement media for?  As Vikrant stated our support team can help you order replacement media.  The only charge is for the DVD and shipping and handling.

     
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