I should have mentioned I am trying to use PhotoShop CS6 on a Windows 7 / Samsung Serios 7 laptop. The processor is an Intel quad cor i7 with 8 gigs of RAM. I have read your link and it appears to be for Mac operating systems. I have also reinstalled the PhotoShop software twice. I have tried to reset several time with shift-ctrl-alt.

I do appreciate your time and would the link.

I should mention I am using Windows 7 on a Samsung Serios 7 laptop that uses a quad core Intel i7 processor with 8 gig of ram.

Attached is an image where I try to demonstrate with serious problem. I've opened the image. Created a white rectangle by using the select rectangle tool. Next I want to switch from the "healing" tool to the "patch" tool. I right click to open the list of 4 tools and at that point I can point to the "patch" tool with the mouse cursor, but can't select it. This is the case with all the other tools in the tool bar as well.

I have to save the image. Close PhotoShop and restart, then select and use "patch".

Your help would be greatly appreciated.

Regards,

Frank

PS: My original message has grammar errors, I apologize.

Thanks for the comments. To answer a few of the questions:

• Yes, there is a dialogue that appears with I reset preferences. The problem is "better" after resetting the preferences, but it returns.

• My system is fairly new (about 2 months old) and I'm not aware of any 3rd party plug-ins. I've been avoiding them with a passion.

• I have checked the video drivers, vendor says they are current.

On item I've notieced today, this happens only when the "crop" tool is or had been used. I've had the crop tool freeze. This always happens after using the crop tool. Any suggestions or recommendations. Could this be related to the problem? If so, how do I get the "crop" tool to work, but avoid this freeze up.

Regards,

Frank