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RusticRanger2
RusticRanger2
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Save function behaves like Save As

Jul 25, 2012 3:41 PM

Tags: #saving #fillable_forms

In the last few months, some customers on Reader X have reported that when they go to save a form (both Acroform and XFA) they have filled in, using either File > Save or Ctrl-S or the Save icon, they are asked for a filename and a location - this is the behaviour of the File > SaveAs.  No matter what they do, there is no simple save - I can replicate this. The behaviour continues even when the user goes through the SaveAs process, overwriting the existing form. Immediately opening the form again, clicking Save forces the SaveAs actions..    Please help.

 

The same forms opened in Reader 9 behaves correctly. The above behaviour has been replicated with Reader X on both WinXP and Win7

430 Views   3 Replies   Latest reply: RusticRanger2, Jul 29, 2012 6:07 AM
 
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  • RusticRanger2
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    1. RusticRanger2,
    Jul 29, 2012 5:32 AM   in reply to RusticRanger2
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    Seems the reason for the above behavour has to do with Reader X protected mode, and the general Adobe's sandboxing security philosophy.


    Protected Mode can be configured via the registry as follows:

     

    1. Go to HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged.
    Note:The application uses an internal key. The actual key does not exist by default and so does not appear until the key is manually created.

     

    2. Right click and choose New > DWORD Value.

     

    3. Create bProtectedMode.

     

    4. Right click on bProtectedMode and choose Modify.

     

    5. Set the value to 0 to disable Protected Mode and 1 to enable it.

       
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    • Bernd Alheit
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      2. Bernd Alheit,
      Jul 29, 2012 5:44 AM   in reply to RusticRanger2
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      You can change the protection mode in the preferences of Adobe Reader.

       
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    • RusticRanger2
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      3. RusticRanger2,
      Jul 29, 2012 6:07 AM   in reply to Bernd Alheit
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      Sure - but I have limited access to user machines, and those are generally dealt with by internal IT groups - we are a business to business operation. So I thought that IT support groups would have greater control over their users registry settings via domain policies than a specific Reader Preference - or is there another way?

       
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