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westdr1dw
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CS6 problems with video driver

Jul 29, 2012 5:26 PM

Not sure if I could have been more specific in the title; however, I have been having the following problems after using CS6;

 

1. Images are blacked out in the viewing area where the layer is still showing the thumb nail image.

 

2. A few crahes incl BSOD

 

3. Unable to launch Bridge (has worked previously)

 

4. Unable to drag and drop images w/o creating a copy of the layer. This appears intermittent.

 

Attempted fixes;

Shutting down CS6 appears to provide a temporary fix on the black out.

Purged the temp storage areas in ACR and CS6

Checked the enviromental variables and the temp directories are on the C drive (Home)

 

OS Win 7 64Bit Ultimate

RAM 16 Gb

CPU AMD 965

Storage: C: 500 Gb 160 Gb free

Scrartch Disk: 20 Gb available

Video Card: ATI RADEON 5670

 

CS6 was an upgrade from CS4.

 

Appreciate your assistance.

323 Views   2 Replies   Latest reply: Chris Cox, Jul 29, 2012 5:26 PM
 
Replies
  • Noel Carboni
    20,988 posts
    Dec 23, 2006
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    1. Noel Carboni,
    Jul 29, 2012 5:25 PM   in reply to westdr1dw
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    I have that same video card.

     

    If you haven't already done so, go to the AMD web site and download their latest release, Catalyst 12.6, and install it.

     

    -Noel

     
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  • Chris Cox
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    2. Chris Cox,
    Jul 29, 2012 5:26 PM   in reply to westdr1dw
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    1) means that you've got a buggy video driver -- update the driver from the GPU maker's website.

     

    2) BSOD means a driver bug or hardware problem (usually driver).

     

    don't know about the rest.

     
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