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Alconis
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Expired trial prevents me to access previously installed Adobe Products

Jul 30, 2012 12:32 AM

Tags: #acrobat #reader #uninstall #access #creative_could

Hi all,

 

I installed the Creative Suite 5.5 and Acrobat Reader.

Then I wanted to try Creative Cloud and installed it.

Now 30 days has passed and my trial has expired. It should not have any impact on my previsouly installed adobe products but now I can't view any PDF as before opening Reader, it splashes the Expired trial. This should not behave this way.

I tried to uninstall the Creative Could or the Application Manager but it cannot be done (Windows XP). Indeed, there is no entry for "Application Manager" or "Creative Cloud" in the Uninstall programs list under Windows Control Panel. And I surely don't want to uninstall my other Adobe products.

 

So my question is simple: how do I remove Creative Cloud to restore my previous access to previously installed Adobe products like Acrobat Reader?



Thanks in advance for your answer.

Regards,

nico.

314 Views   1 Reply   Latest reply: Manish-Sharma, Jul 30, 2012 1:12 AM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Jul 30, 2012 1:12 AM   in reply to Alconis
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    On Installing the Creative Cloud the file association of the computer got changed becuase of which you are facing these issues.

     

    There will be no entry as of Creative Cloud, the product will be listed ex:- Illustrator CS6 , InDesign CS6 etc

    Follow the below given step to uninstall :-

     

    1) Go to Control Panel-->Add/Remove Programs

    2) Select the CS6 product

    3) Click on "Uninstall"

     
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