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jkellersmann
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How can I prevent Photoshop from quitting when trying to use Photomerge?

Jul 30, 2012 4:41 AM

Tags: #photomerge

When trying to use photomerge, Photoshop (CS 5.5 version) quits immediately. How can I fix it?

670 Views   6 Replies   Latest reply: jkellersmann, Jul 30, 2012 6:37 AM
 
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  • c.pfaffenbichler
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    1. c.pfaffenbichler,
    Jul 30, 2012 5:01 AM   in reply to jkellersmann
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    I seem to remember that there have been several threads on issues with Photomerge, have you done a Forum search?

    And you may want to provide more information, OS, reports, …

     

    Boilerplate-text:

    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

     
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  • jkellersmann
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    2. jkellersmann,
    Jul 30, 2012 5:13 AM   in reply to c.pfaffenbichler
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    Sorry, no. I am a first-timer here. How would I do the search best? As for the information details: I am using a WINDOWS7 operating system with Adobe CS 5 Standard Edtion. When trying to start Photomerge (either form PS or BR) the pop-up immediatly appears that Photoshop does not work properly and is looking for a solution. That changes into the information, that the program will not work properly and I should get an information, if/when the bug is fixed.

     

    That does not help in any way. What can I do?

     

    Regards,

    Jens

     
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  • Noel Carboni
    21,320 posts
    Dec 23, 2006
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    3. Noel Carboni,
    Jul 30, 2012 5:17 AM   in reply to jkellersmann
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    Make sure you have a HUGE amount of free space on your scratch drive, especially if your panoramas are large.

     

    There's a Photoshop error log file you might find more info on why it's crashing in PSErrorLog.txt.  It's in different places on different systems.  On a Windows 7 system it's here:

     

    C:\Users\YourUsername\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\PSErrorLog.txt

     

    -Noel

     
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  • jkellersmann
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    5. jkellersmann,
    Jul 30, 2012 6:30 AM   in reply to Noel Carboni
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    Thanx! I'll have a look.

     
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  • jkellersmann
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    6. jkellersmann,
    Jul 30, 2012 6:37 AM   in reply to c.pfaffenbichler
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    Thanx again. I'll see whether that is offering some help.

     
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