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SWF not clickable in some computers

Jul 25, 2012 9:32 PM

Hi People,

I have a problem but I don't really have that much information about it, I have this site:

http://labs.jscampos.com/D3-Demon-Hunter-DPS-Calculator/

In there I have a feedback form, and out of 20k people around 200 feedbacks I have gotten some in whicn people tell me that they can't click anywhere, nothing is clickable, it comes from all browsers but I don't know which player version.

I don't really have that much information but any feedback on issues related would help.

Regards!

Jose Campos

410 Views 3 Replies Latest reply: oroboros777, Jul 30, 2012 5:16 PM

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1. komal harkut,

Jul 30, 2012 12:02 AM in reply to me@jscampos.com

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Can you please provide details about the sdk and versions you are using?
If you are using old sdk, try updating it to new one and then check.That might help.

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2. me@jscampos.com,

Jul 30, 2012 10:42 AM in reply to komal harkut

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Hi, I'm using the SDK 4.6

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3. oroboros777,

Jul 30, 2012 5:16 PM in reply to me@jscampos.com

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My guess would be this very small % of people don't realize you have to click the DONE button first. Make this button pulsate, and perhaps the complaints drop off. 1% of your users being a bit slow is certainly well within believable limits.

That or - alternative wild speculative guess - they are using very old versions of the flash player.

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SWF not clickable in some computers

Jul 25, 2012 9:32 PM

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