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AndrewIDG
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Viewer Builder Error - SD Portrait Subscription Tile error

Jun 28, 2012 10:07 PM

Tags: #dps #ipad #builder #viewer_builder

I am in the process of moving the first of our Apps to the news stand following Bob Bringhursts Adobe Developer Connection Article - Adding DPS apps to Apple Newsstand.

 

At the point where I am asked to add Landscape and Portrait Subscription tiles I can locate and add the Landscape Tile - OK no problems so far

 

I locate and add Portrait tile 331x180 pixels I created and select image but I dialog box is highlighted red and red pop up error - "This tile must be331 x 180 pixels and PNG format".

 

I have double checked image file and it is 331x180 pixels in PNG format with PNG file extension.

I have created using Photoshop a new 331x180 pixel PNG file and get the same error with this file.

 

Can get past this point to build the App for submission to Apple

 

What am I doing wrong?

577 Views   3 Replies   Latest reply: InstantCJ, Jul 30, 2012 11:26 AM
 
Replies
  • Bob Bringhurst
    3,424 posts
    May 29, 2007
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    1. Bob Bringhurst,
    Jun 29, 2012 8:28 AM   in reply to AndrewIDG
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    It sounds like you're doing everything right. Perhaps try opening the tile image in Photoshop and choosing File > Save for Web and Devices. Then save a new version of the file.

     
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  • AndrewIDG
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    2. AndrewIDG,
    Jul 1, 2012 5:04 PM   in reply to Bob Bringhurst
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    Bob,

     

    Got confused and had the image orientation wrong 180 x 331 pixels as

    opposed to 331 x 180 - the Portrait Tile is actually short and wide

    (landscape).

     

    As soon as I flipped the orientation I was able to upload the image and

    sucessfully build the App. The App is now in the Aople queue.

     

    Thanks for your help

     
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  • InstantCJ
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    3. InstantCJ,
    Jul 30, 2012 11:26 AM   in reply to Bob Bringhurst
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    Do separate versions have to be created for each rendition? So 360x662 for iPad 3?

     

    Thanks,

    Christopher

     
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