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Garth Ward
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Why does Premier elements keep stopping working?

Jul 28, 2012 11:26 AM

Premier elements keeps shutting down with a message saying that it has stopped working and will find asolution to the problem on line but it never connects with anything nor does it provide any answers.

 
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  • Currently Being Moderated
    Jul 28, 2012 12:59 PM   in reply to Garth Ward

    Garth Ward wrote:

     

    Premier elements keeps shutting down with a message saying that it has stopped working and will find asolution to the problem on line but it never connects with anything nor does it provide any answers.

    What's your operating system and version of PSE?  Sometimes for windows system you may need an update from Microsoft website.

     

    G/L

     
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  • Currently Being Moderated
    Jul 28, 2012 1:08 PM   in reply to Garth Ward

    moving to the Premiere Elements forum

     
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  • Currently Being Moderated
    Jul 28, 2012 1:28 PM   in reply to Garth Ward

    More information needed for someone to help... click these links and provide the requested information... these questions may, on the surface, be for a different product... but the information you need to supply is the same

    -http://forums.adobe.com/message/4200840

    -http://forums.adobe.com/thread/419406

    -http://forums.adobe.com/thread/416679

     
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  • Currently Being Moderated
    Jul 29, 2012 6:24 AM   in reply to Garth Ward

    What model of camcorder is your video coming from and what format and resolution is it?

     

    When you started your Premiere Elements project, which project settings did you select?

     

    If you selected the ideal settings for your video, you should see NO red lines above your clips when you add them to your timeline -- and you should have no performance problems. Is this the case in your project?

     
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  • Currently Being Moderated
    Jul 29, 2012 9:00 AM   in reply to Garth Ward

    That 640 x 480 Video Source Footage is not ideal, and the overly-large Stills ARE a problem.

     

    See this ARTICLE for details on Scaling Still Images.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jul 29, 2012 9:12 AM   in reply to Garth Ward
     
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  • Currently Being Moderated
    Jul 30, 2012 8:30 AM   in reply to Garth Ward

    Garth,

     

    What has happened is that recently, some camera mfgrs. have broken from long-established "standards," regarding their video output. We see more of this with less-expensive stills cameras, that also shoot video.

     

    For decades, the standards for SD (Standard Definition) Video has been:

     

    NTSC:

    720 x 480 Standard 4:3 with a PAR (Pixel Aspect Ratio) of 0.9 (pixels are taller, than wide).

    720 x 480 Widescreen 16:9 with a PAR of 1.2 (pixels are wider, than tall).

     

    PAL:

    720 x 576 Standard 4:3 with a PAR of 1.06 (pixels are wider, than tall, but not by much).

    720 x 576 Widescreen 16:9 with a PAR of 1.422 (pixels are wider, than tall).

    768 x 576 Square Pixel w/ a PAR of 1.00

     

    With Stills, which usually use Square Pixels, the size of 640 x 480 works fine, but with Video, the cameras used non-square pixles, in the appropriate PAR. Camera mfgrs. got lazy, and just decided on their own, that they would not bother creating Video with rectangular pixels, like the video standards, and just use the 640 x 480 w/ PAR of 1.0.

     

    Now, PrE 10 was coded, before this became so popular. It is also built around video standards, with output, such as DVD-Video the main focus.

     

    If enough camera mfgrs. have begun producing cameras, that create video at the 640 x 480 w/ PAR = 1.0, then I feel that Adobe will include that Project Preset, and maybe as soon as PrE 11, due out in a few months.

     

    PrPro handles such things differently, in that it offers a Custom Project/Sequence Preset, which allows the user to match the Project/Sequence to odd footage in most attributes. However, PrE does not offer such, and only addresses more standard formats. I have filed Feature Requests for that Custom Preset for about 5 years now, but so far, no-go. As PrPro costs about 6x what PrE does, there WILL be some differences between the two programs, and so far, this is one of them.

     

    We will just have to wait and see what is introduced in the future - though by then, camera mfgrs. might go off on another tangent, and decide to use some other format and PAR for their cameras. Who knows?

     

    Some users have had success at hacking PrE's Presets, to accommodate other formats (several such hacked Presets are listed in the Tips & Tricks sub-forum, with links to that work), but I have not seen one for 640 x 480 PAR = 1.0.

     

    If one does mind either a bit of Scaling, and cropping of the Video Frame, or a little bit of distortion, they can use that footage in a Standard Preset, and just adjust it a little.

     

    Good luck, and I hope that this explains why Adobe has not caught up to this deviation from the standards.

     

    Hunt

     
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  • Currently Being Moderated
    Jul 30, 2012 12:09 PM   in reply to Garth Ward

    Garth,

     

    You are most welcome, and one of the first thing that I will be looking for, upon the release of PrE 11, is the inclusion of this format as a Preset, since more and more camera mfgrs. are going that route. It's use is growing. Though I do not use it, I see so very many who do, and want them to have the best possible experience with it in PrE.

     

    Good luck,

     

    Hunt

     
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