I have been using CS5 Illustrator for over a year now and have had no problems until yesterday when I opened illustrator and was unable to place any images.
I can click on 'place' and go find the file, it appears to go through the right process then there is no image on the artboard at all, anywhere. Then I decided to open up previously made files that contain placed images and all they have is a bounding box with no image. The Links panel recognises the name of the file but no image is visable, even as a thumbnail.
Has anyone else had this issue? I've been searching online for someone else with this problem and hopefully a fix but no solution as yet.
I'd be so grateful of some help...thank you
You need to disable the latest fontexplorer pro auto activation plugin (3.5) (if possible revert to an earlier version, I think 3.21) The fontexplorer people are aware of the problem and are working on a fix.
You need to remove it from Illustrator's plugins folder: HD / Applications / Adobe Illustrator CS5 / Plugins / Fontexplorer X.aip (v3.5)
and if possible replace with an earlier version (v3.2.1 still works for CS5)
FX has just provided an update that is suppose to fix this issue but the update fails to download...I guess I'll just wait a couple of hours until they fix it.
In the meantime I turned off the plugin and it's now working. At the moment I just need to draw in illustrator so fonts aren't a worry for now.
I appreciate your help
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