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MissMonksilver
MissMonksilver
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Does anyone know a fix for being unable to 'place' in Illustrator cs5?

Jul 30, 2012 12:37 AM

Tags: #cs5 #link #place #illustrator_cs5.5 #illustrator_bug #illustrator_link #illustrator_corruption

I have been using CS5 Illustrator for over a year now and have had no problems until yesterday when I opened illustrator and was unable to place any images.

 

I can click on 'place' and go find the file, it appears to go through the right process then there is no image on the artboard at all, anywhere. Then I decided to open up previously made files that contain placed images and all they have is a bounding box with no image. The Links panel recognises the name of the file but no image is visable, even as a thumbnail.

 

Has anyone else had this issue? I've been searching online for someone else with this problem and hopefully a fix but no solution as yet.

 

I'd be so grateful of some help...thank you

734 Views   6 Replies   Latest reply: MissMonksilver, Jul 30, 2012 7:08 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Jul 30, 2012 1:07 AM   in reply to MissMonksilver
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    check this link :-

     

    http://forums.adobe.com/message/4570590

     
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  • Les ONeill
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    2. Les ONeill,
    Jul 30, 2012 1:09 AM   in reply to MissMonksilver
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    You need to disable the latest fontexplorer pro auto activation plugin (3.5) (if possible revert to an earlier version, I think 3.21) The fontexplorer people are aware of the problem and are working on a fix.

     
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  • MissMonksilver
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    3. MissMonksilver,
    Jul 30, 2012 6:14 PM   in reply to Les ONeill
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    Thank you so much Les

     

    It's funny, I had a feeling it was something to do with fontexplorer.

     

    How do I disable the latest FX plugin?

     
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  • MissMonksilver
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    4. MissMonksilver,
    Jul 30, 2012 6:25 PM   in reply to Manish-Sharma
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    Thank you too Manish, I just went and checked the link and I see you were saying the same thing

     
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  • Les ONeill
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    5. Les ONeill,
    Jul 30, 2012 6:29 PM   in reply to MissMonksilver
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    You need to remove it from Illustrator's plugins folder: HD / Applications / Adobe Illustrator CS5 / Plugins / Fontexplorer X.aip (v3.5)

     

    and if possible replace with an earlier version (v3.2.1 still works for CS5)

     

    Cheers

    Les

     
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  • MissMonksilver
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    6. MissMonksilver,
    Jul 30, 2012 7:08 PM   in reply to Les ONeill
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    Thanks Les.

     

    FX has just provided an update that is suppose to fix this issue but the update fails to download...I guess I'll just wait a couple of hours until they fix it.

     

    In the meantime I turned off the plugin and it's now working. At the moment I just need to draw in illustrator so fonts aren't a worry for now.

     

    I appreciate your help

     
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