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tinmanhasaheart
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cant export cs5

Jul 27, 2012 10:00 PM

Good day I am using premiere pro cs 5, I am trying to export a project, every time I try to export a message pops up and says an  adobe media encoder update is available for this version of premiere pro to download the latest update pleas run the adobe updater from the help menu or visit adobe.com/go/updates. When I go to the help menu and look for updates it says I have all the current updates for all applications, when I go to the site I cannot find any specific update for the media encoder. I am working with canon fx100 footage with the MPEG-2 50mbs 422 codec, please help.

Thank you.

 
Replies
  • Currently Being Moderated
    Jul 28, 2012 7:05 AM   in reply to tinmanhasaheart

    Try this method. Close all Adobe programs. Open Adobe Bridge, and go to Help>Update from there. Do you get all updates for all programs?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jul 28, 2012 1:36 PM   in reply to tinmanhasaheart

    OK... More information needed for someone to help... click these links and provide the requested information...

    -http://forums.adobe.com/message/4200840

    -http://forums.adobe.com/thread/419406

    -http://forums.adobe.com/thread/416679

     

    Also, as a test, right click the program icon and select Run as Administrator from the option list... you MAY have a Win7 permissions problem

     
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